Macon Mullens Email & Phone Number

Austin, Texas, United States

Responsible for the overall operational performance of computer systems and basic system administration while following prescribed department procedures and guidelines.

Duties involved: Resolve service desk tickets, manage hardware inventory and IT onboarding process for new hires, assist in roll out and administration of numerous IT systems while providing a pleasant experience for internal users.

Austin, Texas, United States

My duties involved first and foremost that our customers had a fun and happy experience at the arcade. As a senior staff member I took charge of training new employees, was one of a few staff members that hosted parties, was one of the very few employees trained and trusted to clean pinball machines, and was the first line in troubleshooting game problems, as well as other operational and cleaning duties as needed.

Austin, Texas, United States

As a Premises Technician my duties involved getting signal from an outside terminal on a telephone pole or in a buried pedestal to a customer's house, wiring the house to get the signal to a modem, and setting up wired and wireless receivers so as to get the customer excellent internet, television and telephone service throughout their property. I also repaired and troubleshot hardware and network issues with customers that were not happy with or were having problems with their AT&T services. I… Show more As a Premises Technician my duties involved getting signal from an outside terminal on a telephone pole or in a buried pedestal to a customer's house, wiring the house to get the signal to a modem, and setting up wired and wireless receivers so as to get the customer excellent internet, television and telephone service throughout their property. I also repaired and troubleshot hardware and network issues with customers that were not happy with or were having problems with their AT&T services. I also trained new employees in job duties. Show less

Bachelor Of Business Administration - Bba, Computer Information Systems, 3.5 And Above

Activities and Societies: Member of Dean's List

3.0 And Above