Madalyn Monteith Email & Phone Number

My duties at Triangle Smart Divorce include: • Interacting with clients and other parties while building relationships with them by phone, email, and in-person• Maintaining and updating case management system and document management systems• Creating and managing client files, including closing files at the conclusion of the case• Reviewing and organizing documents• Assist the Receptionist with taking phone calls and meetings, and greeting and seating… Show more My duties at Triangle Smart Divorce include: • Interacting with clients and other parties while building relationships with them by phone, email, and in-person• Maintaining and updating case management system and document management systems• Creating and managing client files, including closing files at the conclusion of the case• Reviewing and organizing documents• Assist the Receptionist with taking phone calls and meetings, and greeting and seating clients• Administrative duties such as organizing and scanning documents, making copies, and opening case files• One of the first points of contact for our clients and potential clients with the firm• Taking, receiving and logging messages, payments, mail, packages and deliveries, and ensuring timely delivery to the appropriate Team member• Assist other Team members with other administrative tasks as needed to ensure the firm runs smoothly Show less

Main point of contact for over 25 personal injury clients while their cases were in litigation. Responsible for drafting and filing pleadings in multiple counties using distinct e-filing systems, regularly tracked down medical providers to sign declarations for our clients' cases, and calendared deadlines to ensure each case was kept on track with the court schedule.

Spokane, Washington, United States

Responsible for answering phones and redirecting calls as needed while using empathy and de-escalation techniques to mitigate client issues as they arose. Communicated with teams of nurses and doctors and was responsible for calling codes during emergency situations. Recognized for going above and beyond assigned duties to improve the department's daily functioning.

Leo, Indiana, United States

Responsible for downloading client information from the online portal and checking clients in, making sure everything in the office was stocked and ordered, and occasionally taking phone calls and going over tax returns with clients.