Steve Madden Email & Phone Number

Corfe Mullen, Gb

Corfe Mullen, Gb

Enfield, England, United Kingdom

Delivery, integration and support for complex service provider projects deployed on Azure, OpenStack and VMWare. Worked with customers on their project designs from professional services quotation, creation of Low Level and High Level Designs through to project delivery.CI/CD testing and support with Git and Linux. Security compliance for critical projects.

Cambridge, United Kingdom

Security Lead for critical infrastructure projects delivered to EMEA tier 1 service provider. Included complex security requirements analysis and liaising continuously with customer, project and internal development teams to achieve security compliance.Project delivery/integration/testing and training to providers deploying complex services such as VoLTE on Linux, VMWare and Openstack.

Cambridge, United Kingdom

Integration Lead for OpenCloud projects deployed at tier 1 EMEA based mobile operators. Responsibilities included;Ensuring project requirements and time-scales were understood and met, by working closely with OpenCloud Project Management, Sales and Professional Services teams.Deploying OpenCloud 'Rhino' JAIN SLEE based solutions at client sites and supporting integration and test activities.Delivering training to clients and partners on OpenCloud products and solutions.

Fordingbridge Uk

Full responsibility for Product Management of Dialogic Signaling business (including Diameter, SIGTRAN and SS7 software stacks for mobile network applications). Worked closely with customers, engineering, sales, marketing and services teams to achieve 100% of revenue plan for 2013. Travelled worldwide to meet with Signaling products customers to understand their critical solution requirements and successfully influenced the Dialogic product development team to deliver solutions to meet their needs.

Responsible for promoting the Signaling product range worldwide to field sales staff and customers in order to maximize design win revenue.Provided extensive factory design win assistance and delivered onsite technical training to key customers in the US and EMEA to support the development and deployment of new platforms based upon Dialogic Signaling products.

Planned and delivered pre and post sales customer training sessions worldwide, assisting many new customer design wins. Invited to present at ‘Intel Developer Forum (IDF) Moscow’ and delivered a technical session to an audience of local tech company representatives. The session was very well received and contributed to the Communications track at IDF Moscow achieving the top score based on visitor feedback.

Maidenhead Uk

Resolved complex software faults with Nortel’s DMS public network switching platform by listening to international customers, analysing available information and working with various parties to design and develop software solutions. Managed a partner company’s software ‘patching’ team (based in India) remotely, maintaining constant communication with the team to build and strengthen the working relationship. This ensured software solutions were delivered on time to Nortel’s customers by the team.

Burgess Hill Uk

Diagnosed user reported faults within the MD110 PABX and developed software solutions in Plex (Programming Language for EXchanges) and M68k Assembler Language to resolve individual customer issues or tailor the system to meet an individual customer requirement. Worked onsite with UK customers, this established strong working relationships, built trust and improved customer fault handling.