Madeleine M. Email and Phone Number

- Assists the Towson University Political Science Department in the development of the joint Model United Nations conference between Towson University and the Baltimore County Public School System- Creates and and publishes infographics and accessible content for social media profiles- Drafts conference materials and scenarios- Collaborates with Towson University and Baltimore County staff

-Worked with undergraduate and graduate students on the writing process-Provided reader feedback in areas of idea development, organization, audience analysis, and grammar

-Directed the process by which submissions become publishable manuscripts-Provided copyedits for submitted manuscripts to enhance quality of writing-Coordinated and plans events hosted by the Journal

-Mentored and guided undergraduate students with a passion for undergraduate research and international affairs-Assisted with the development of skills in diplomatic research, writing, and communication-Edited and proofreads drafts submitted-Developed lesson plans and agendas pertaining to diplomacy and German Affairs

- Dedicated to ensuring customer satisfaction by remaining accessible and friendly- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders- Success multitasking while remaining professional and courteous in fast-paced environments

- Processed, scanned, and filed financial documents for a plethora of theatrical productions- Assisted with tasks contributing to the overall function of the office

- Planned embassy-wide social events - Designed flyers and infographics for embassy events- Assisted incoming officers by updating embassy Post profiles

- Processed complex immigrant visa cases, including fiancée visas, boarding foils, and adoptions- Collected and organized large amounts of Sensitive but Unclassified (SBU) travel data in Department of State computer systems- Worked with Consular Section managers and officers to effectively analyze SBU travel data information- Inputted consular data in restricted-access consular databases

- Assisted Fraud Prevention investigators in anti-fraud activities, arranging appointments for follow-up interviews- Collected and organized large amounts of Sensitive but Unclassified (SBU) travel data in Department of State computer systems- Worked closely with Consular Section managers and officers to effectively analyze SBU travel data information- Inputted consular data in restricted-access consular databases