Madeleine Spadafora Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

•Demonstrated excellent ability to work in high pressure settings andconsistently meet deadlines by successfully managing extremely high volumesof guests (over 800 guests every 8-hour shift) at a flagship venue.•Consistently provided highest level of customer service to restaurant patrons.•Organized reservations, table seating and distribution of customers to waiters while maintaining polite service for patrons, producing efficient coordination of restaurant. •Handled escalated customer issues in an understanding and comforting manner, which required flexible problem-solving skills that prioritized the needs of the customer and their satisfaction. •Took initiative to improvise scheduling due to unforeseen circumstances as well as delegated responsibilities amongst team members that played to their strengths that resulted in faster completion of work.•Effective team player, regularly working with front-of-house and back-of-houseteams within the corporation for collective success of the organization.

Toronto, Ontario, Canada

•Successfully managed 100+ invoices daily and developed new filing andorganizational practices to maximize efficiency.•Developed professional communication skills by directing over 400+ calls dailyand assisting clients with scheduling follow-up appointments and providing dailyreminder phone calls.•Managed and organized interviews and scheduled daily client meetings •Provided professional reception service and facilitated clear communication between management, clients and employees•Directed over 400+ calls daily •Organized all communications, both internal and external•Assisted employees schedule follow-up appointments and daily reminder phone calls•Responsible for checking all emails/voicemails/mail and delivering to respective recipients •Managed 100+ invoices daily and developed new filing and organizational practices to maximize efficiency

Toronto, Ontario, Canada

•Experienced in MS Office, Excel, Word, Powerpoint...etc.•Worked directly with high tier exclusive TIFF members to tailor and coordinate schedules for the successful execution of TIFF.•Adapted quickly to frequent sudden changes in festival programming and effectively made necessary adjustments to patrons' ticketing schedules on a timely basis. •Highly proficient in advanced ticketing software such as Titan, Archtics...etc.

Toronto, Ontario, Canada

•Enforced organizing system for recording inventory of stock, resulting in increased productivity. •Maintained friendly manner while assisting customers with selecting merchandise, resulting in carefully coordinated purchases fulfilling the needs of clients. •Focused on quick set up and dismantling of booth as well as assisting in booth display to create an inviting environment.

Diploma Of Education, Law Clerk (Accelerated) Program, 4.0

•Successful completion of legal-specific courses such as Corporate Law, Legal Research, Legal Software...etc. •Advanced relevant law clerk.

Bachelor Of Arts - Ba, Specialist In Cinema Studies

Activities and Societies: Victoria College AlumniVictoria College Alumni. Specialist in Cinema Studies. Concentrated on the study.