• Managed company operations, administration, human resources, accounting, digital marketing, and business development to drive growth, collaborating closely with the CEO to meet sales targets and secure necessary investment capital.• Evaluated internal processes for optimization opportunities.• Formulated effective business strategies in coordination with the CEO and Partners to meet both short-term and long-term goals.• Cultivated and nurtured strong relationships with key customers, clients, partners, and stakeholders.

• Provided proactive business management support to drive the development and management of products, risk mitigation, and execution of strategic initiatives within the Investment Services and Product Solutions (ISPS) division of the Private Bank.• Collaborated closely with product specialists, investment counsellors, and various support functions such as Legal, Compliance, Operations, Risk, Business Risk & Control Manager, and Sales Quality Team to establish and maintain a risk-aware and compliant operating environment for the ISPS team.• Conducted thorough risk and control assessments for ISPS activities, contributing to the establishment of a comprehensive and resilient control framework.

• Spearheaded and led an autonomous quality control division across the Asia business sector.• Proactively pinpointed deficiencies, innovated solutions, and executed comprehensive control measures to enhance operational efficiency.• Enforced strict adherence to IOSCO standards, corporate policies, and quality benchmarks.• Acted as the primary line of defense for risk management and compliance.• Oversaw and resolved daily control issues while conducting regular testing to uphold the integrity and responsiveness of price reporting practices to meet client and market demands.

• Collaborated with the Team Leader and internal stakeholders to establish and optimize business operations.• Provided monthly updates on business progress and team performance metrics to management.• Assisted the Team Leader in ensuring effective team supervision, completion of risk control tasks, and adherence to compliance standards, aligning with global and APAC policies.• Facilitated understanding of Risk and Compliance Scorecard measures among Relationship Managers/Account Relationship Managers (RMs/ARMs) to minimize exceptions.• Worked closely with financial controllers to enhance financial reporting, participated in financial analysis, and enhanced the business intelligence platform for management information system (MIS) matters.