Madeline De Simone Email & Phone Number

California, United States

San Francisco Bay Area

Verona, Wi

Epic is an Electronic health record vendor. I started working at their headquarters in the US as an expert in the scheduling application. After 1 year I was offered the opportunity to relocate to their international offices in The Netherlands and to be the subject matter expert for the scheduling application and expand my expertise to the radiology application.Responsibilities:* Managing customer relationships in multiple applications* Working on-site with customers to assure success of new deployments* Providing feedback on customer development needs and new feature requests* Writing and debugging code* Managing internal educationKey Accomplishments:* Successfully oversaw 5 customer go-live deployments* Managed the most customers and applications of any TS in the Netherlands office* Managed internal education in the Dutch office and spearheaded an education communications initiative that is used by the entire Implementation division of Epic * Successfully managed a a major development project requested by multiple customer organizations and involving cross application development

Saratoga, Califormia

Tutored junior high and high school math students.Helped student's understand and archive their goals in their math classes. Helped students understand new mathematical concepts.

Taught students of all ages and levels to speak English working in both small groups and individually.Honed communication skills in conversation classes. Was effective at understanding what the student was trying to say even if the words were not exact.

Often ran waffle shop on my own, duties included: opening and closing shop, baking waffles, cleaning, running register, interacting with customers.Programmed the new register.

Taught students of various ages and abilities in mathematics.Effectively helped students understand important mathematical concepts.

Lead discussion classes of about 25 students each for elementary college level math courses in logic, statistics, finance and basic math principles.Graded coursework and was available for students one on one during office hours.

Ba, Mathematics, Italian, 3.85 Gpa

Graduated with Honors. Wrote thesis in Mathematics for Clark Honor’s College. Studied abroad in Italy for three terms. Proficient.

Education record