Madeline Harbach Email & Phone Number

Los Angeles, California, United States

Newbury Park, California

• Led over 150 employers as lead consultant; provided bespoke, collaborative direction to resolve their most complex, high-risk employee experience issues.
• Ran development and implementation of strategic, customized projects and programs aimed at boosting employee engagement & retention, sourcing talent, mitigating organizational risk, and ensuring employer compliance.
• Analyzed patterns and trends across varying organizations to identify and strategically address areas in need of process and procedural improvement.
• Managed highest volume case load company-wide with extreme efficiency and accuracy, saving $5,000+ monthly among clients and internally.
• Acted as liaison and advisor among employers, employees, and stakeholders by negotiating strategic relationships in sensitive, litigious situations.
• Partnered with unions to establish improved trust and repair strained employer relationships by delivering tangible, positive results for all parties.

Newbury Park, CA

• Acquired a working knowledge of state and local compliance and labor laws (FEHA, ADA, FMLA, PDL, LC4850, EEOC Regulations)
• Prepared client presentations and reports, maintained record of client files and projects, and tracked and followed up on internal and client requests.
• Collaborated with human resources departments from organizations in client base to ensure consistent, accurate implementation of programs & initiatives.
• Assisted with event planning for conference, tradeshow & private training events including set up coordination, event promotion initiatives, and staffing.
• Crafted extremely high volume of time sensitive letters, reports, proposals, and email communications to support project execution, prepare for meetings, and provide strategy overview to clients.
• Expertly ensured the confidentiality and proper handling of all sensitive and privileged data and communications.

Van Nuys, CA

- Responsible for driving positive product trial and solidifying existing consumer loyalty through friendly, meaningful interactions- Planned and executed daily field marketing missions to reach consumers at a time of need- Identified new consumers to drive additional product trial and generate Brand awareness- Represented knowledgeable, professional, and.

- Managed maintenance schedules and procedures- Led staff training and continuing education programs

- Developed brand personality and iconography to appeal to age 18-35 demographic as part of re-branding strategy- Directed new social media strategy and implementation including introduction of real-time coverage- Researched, drafted, and published copy to various digital media channels- Approved creative and budget for print media- Organized and executed.

- Observed and reported on in-store consumer behavior to drive product placement- Informed customers of product benefits and identified additional sales opportunities