Madeline Link, Mph Email & Phone Number

Minneapolis, Minnesota, United States

Works as an advisor on compliance and privacy front line of defense. Manages, investigates, and processes privacy incidents as they occur, provides feedback, mitigation/remediation efforts, and coaching to prevent recurrence. Hones overall operational processes regarding privacy and HIPAA, serves as a HIPAA/Privacy expert in the business unit, sets and monitors privacy-related goals, and creates and promotes best practices in partnership with business unit leadership, identifying needs and gaps.

Remote

Manages, investigates, and processes privacy incidents as they occur; provides feedback, mitigation/remediation efforts, and coaching to prevent recurrence; serves as a HIPAA/Privacy SME in the business unit; coordinates with leadership to create and promote best practices to safeguard patient information; and maintains privacy policy documents, identifying needs and gaps in staff training/knowledge.Provides organizational, administrative, and reporting support to Behavioral Advocacy… Show more Manages, investigates, and processes privacy incidents as they occur; provides feedback, mitigation/remediation efforts, and coaching to prevent recurrence; serves as a HIPAA/Privacy SME in the business unit; coordinates with leadership to create and promote best practices to safeguard patient information; and maintains privacy policy documents, identifying needs and gaps in staff training/knowledge.Provides organizational, administrative, and reporting support to Behavioral Advocacy department and leadership. Supports both member and provider-facing teams. Assists with department-wide data analytics, honing efficiency in existing processes, on-boarding new hires, and coordinating with matrix partners across operations. Show less

Remote

Manages, investigates, and processes privacy incidents as they occur; provides feedback, mitigation/remediation efforts, and coaching to prevent recurrence; serves as a HIPAA/Privacy SME in the business unit; coordinates with leadership to create and promote best practices to safeguard patient information; and maintains privacy policy documents, identifying needs and gaps in staff training/knowledge.Provides organizational, administrative, and reporting support to Behavioral Advocacy… Show more Manages, investigates, and processes privacy incidents as they occur; provides feedback, mitigation/remediation efforts, and coaching to prevent recurrence; serves as a HIPAA/Privacy SME in the business unit; coordinates with leadership to create and promote best practices to safeguard patient information; and maintains privacy policy documents, identifying needs and gaps in staff training/knowledge.Provides organizational, administrative, and reporting support to Behavioral Advocacy department and leadership. Supports both member and provider-facing teams. Assists with department-wide data analytics, honing efficiency in existing processes, on-boarding new hires, and coordinating with matrix partners across operations. Show less

Eden Prairie, Minnesota

Mentors, supports, and supervises a team of 14 Behavioral Health Advocates. Assists with escalated issues, account requests, on-boarding new hires, organizational meetings with matrix partners, and change management implementation.

Eden Prairie, Minnesota

Worked as an individual contributor on a behavioral health case management team, managing inpatient stays for mental health and substance use, and servicing phone calls from Cigna's crisis line. Assisted with other duties as assigned by leadership including: mentor for new hires, representing team in organizational change management meetings, updating workflows and training documents, etc.

Eden Prairie, Mn

Worked as an individual contributor on a behavioral health case management team, managing inpatient stays for mental health and substance use, and servicing phone calls from Cigna's crisis line.

Olde Campus Lower Quad

As a Resident Advisor Mentor, I managed a staff of fifteen Resident Advisors as they cared for the health and well-being of a community of 500 students on campus in Olde Campus Lower Quad. In this position, I handled mental health, medical, and safety concerns, planned enriching programs with campus partners, worked to develop staff members both inside and outside of their work in residence life, and supported my team of Resident Advisors as they supported others.

Olde Campus Upper Quad

Monitored the health and well-being of forty Sophomore, Junior, and Senior students at the University of North Carolina at Chapel Hill. Handled medical, academic, mental health, and safety crises when they arose, planned programs, and organized a social media network for the community.

Ran shop operations, trained new employees, and provided exceptional customer service to the children and families who visited the shop.

Handled first aid concerns, missing children, and other safety concerns in the Play Area.

Master Of Public Health - Mph, Leadership In Practice

Bachelor Of Science (B.S.), Public Health

Activities and Societies: Buckley Public Service Scholars, Alpha Epsilon Delta, University Band, Carolina For The Kids, & Wesley Foundation