Madeline Ragno Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Franklin, Massachusetts, United States

• Delegate and manage tasks assigned to staff members across all department to achieve desired business objectives. • Onboard new third-party providers and vendors, negotiate pricing agreements and ensure existing vendor relationships are optimized. • Diligently work with customers from prospecting stage to ongoing account management utilizing organizational, administrative, and problem-solving skills.• Routinely provide key reports to upper management while maintaining Inside Sales Associate responsibilities

Franklin, Massachusetts, United States

• Consistently win bids from prospective customers by leveraging cost-to-value ratio and communicating high-value selling points of products• Independently improve customer awareness and adoption of the online store through platform management, customer service, and marketing, driving online store growth by 5x in 18 months. • Meticulously maintain inventory levels to ensure quoting accuracy and optimize the company's cash flow.

• Oversaw all Northeast business to business and business to consumer sales, expanding revenue streams within existing accounts by maintaining relationships, capitalizing on existing customers to create new offerings. • Maintained an inviting environment to promote an excellent customer experience, responsibilities included assigning and managing tasks, deescalating conflict, strategic planning, communication skills, and financial duties