Madeline Ragno Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Franklin, Massachusetts, United States

• Delegate and manage tasks assigned to staff members across all department to achieve desired business objectives.
• Onboard new third-party providers and vendors, negotiate pricing agreements and ensure existing vendor relationships are optimized.
• Diligently work with customers from prospecting stage to ongoing account management utilizing organizational, administrative, and problem-solving skills.
• Routinely provide key reports to upper management while maintaining Inside Sales Associate responsibilities

Franklin, Massachusetts, United States

• Consistently win bids from prospective customers by leveraging cost-to-value ratio and communicating high-value selling points of products
• Independently improve customer awareness and adoption of the online store through platform management, customer service, and marketing, driving online store growth by 5x in 18 months.
• Meticulously maintain inventory levels to ensure quoting accuracy and optimize the company's cash flow.

• Oversaw all Northeast business to business and business to consumer sales, expanding revenue streams within existing accounts by maintaining relationships, capitalizing on existing customers to create new offerings.
• Maintained an inviting environment to promote an excellent customer experience, responsibilities included assigning and managing tasks, deescalating conflict, strategic planning, communication skills, and financial.