Madeline Engler Email & Phone Number

New Berlin, New York, Us

Brooklyn, New York, Us

*Impacted by January 2024 layoffs*Sole project manager on a lean People team supporting over 1350 employees across the US, Ireland, and remote work locations.• Project managed core People Team initiatives such as the biannual performance review and OKR-setting process, benefits open enrollment, and development plans• Created robust communication plans for large scale projects, writing and editing both targeted and full-company copy for email, intranet, and Slack channels• Developed an annual survey to gather employee feedback on our benefits, perks, and wellbeing offerings; synthesized results and recommended engagement programming• Delivered a 2023 Wellness & Culture event calendar, planning events in collaboration with the People & Finance teams, Employee Resource Groups, and internal “Culture Club”• Owned the content, design, and deployment of a monthly “Culture Club” newsletter• Increased awareness of RTR’s benefits, perks, and wellness philosophy among 93% of employees through a quarterly Benefits Spotlight Newsletter and a comprehensive overhaul (copy, layout, branding) of the Employee Intranet’s “Benefits Hub”• Owned relationship with key benefit/perk external partners• Owned the New Hire Orientation program, partnering with HR, IT, Talent and cross-functional leaders to create an exceptional onboarding experience; wrote new SOPs and created templated new hire communications to reduce confusion, enable others to self-serve, and better position RTR as the employer of choice• Supported HRBPs with Workday and other administrative tasks during terminations, separations, restructures and transfers, hiring, calibrations, leaves of absence, and investigations. • Proactively optimized processes and creates documentation to increase operational efficiency

New York, Ny, Us

*Impacted by Oct. 2022 layoffs, which eliminated the Talent Operations Team*Served a dual role as Talent Operations Program Manager and Recruiting Coordination (RC) Team Lead, overseeing all elements of the hiring experience. Strategized quarterly Candidate Experience program goals (OKRs) and end-to-end managed cross-functional initiatives driving greater recruiting operational efficiency, candidate velocity, employer brand perception, and interviewer enablement• Built relationships with recruiters, hiring teams, and senior leadership and partnered with them on bottleneck-breaking process optimizations• Reviewed and approved interview processes for every open requisition in the company (130+ at peak), including communicating changes regularly to stakeholders• Designed all processes, operating philosophies, and roles within Noom’s RC function• Implemented the first-ever scheduling SLAs for the RC Team; managed the performance, capacity, and development of up to six RCs at a time• Maximized and balanced productivity of the RC function by transforming it from an individual-based to a centralized service function• Wrote and deployed company-wide standards on interviewer commitments to hiring to facilitate faster scheduling and improved interviewer experience• Recruited, hired, and trained 10 high-performing recruiting coordinators• Wrote, reviewed and approved documentation of talent operations processes• Led new tool trainings with interviewers and recruiters• Managed relationship with vendors GoodTime and BrightHire

New York, Ny, Us

Interfaced directly with candidates and interviewers of diverse levels and time zones to schedule a high volume of interviews, enabling Noom to double its HQ headcount from 120 to 350 employees. Non-scheduling highlights include:• Led RFP, selection, and implementation of automated scheduling tool GoodTime• Helped hire, onboard, and fully train four recruiting coordinators• Introduced and refined interviewer training programs to scale interviewer capacity• Designed a system for monitoring and predicting the RC workload • Wrote candidate communication templates in alignment with employer brand tone• Conducted an analysis of employer brand survey results as part of Noom's EVP development

New York, Ny, Us

Led all elements of Chick-fil-A’s Winter 2020 integrated campaign, including:• Spearheaded casting by performing social media scrubs to identify candidates, vetting them for relevancy and appropriateness, and facilitating selections between the creative team and client• Supervised development of creative to ensure concepts are on-brief and on-brand• Worked with production and creative teams to produce complex, high-volume deliverable sets• Managed Spanish agency partner and media agency partners, communicating updates regularly and ensuring all deadlines are met• Partnered with the planning team on formulating campaign strategy• Trafficked final deliverables, including social, online video, TV, terrestrial radio, streaming radio and out-of-homeManaged all aspects of Chick-fil-A’s national out-of-home channel:• Oversaw end-to-end concepting, execution and delivery of 60 billboards across 20 markets each season• Coordinated with clients on needs, creative feedback, selections and approvals• Provided troubleshooting when markets had specific issues

New York, Ny, Us

Acted as the liaison between the client and the agency, representing each group’s needs to the other and overseeing the development and delivery of all creative, all while providing an exceptional client experience. Select clients over time include: Chick-fil-A, WW (Weight Watchers), Ideal Image MedSpa, Proactiv, Jackson Hewitt, Sun Basket, Avon, and Affinity Federal Credit Union• Managed high-volume deliverable sets and tight timelines for broadcast, digital, print, research and experiential projects across 2-5 accounts at a time • Collaborated closely with strategy, media, creative, and production departments; distilled direction in a way that simplifies complexity for the rest of the agency• Conducted secondary research; wrote creative briefs; briefed teams on tactical projects• Created processes for proper trafficking and clearance of all broadcast media• Cultivated strong day-to-day relationships with clients from junior to C-suite level • Acted as main managing agency of clients’ partner agencies• Maintained upkeep of brand guidelines and ensured every touchpoint’s compliance• Led all aspects of real member/customer casting and talent management• Managed and fostered growth of assistant brand manager

New York, Ny, Us

New York, Ny, Us

New Orleans, La, Us

Managed community engagement for clients on social platforms; generated, scheduled and posted social media content for clients and agency; designed deliverables for clients; researched best practices and collaborated with team members on new marketing plans, kept tabs on structural changes to social media platforms; collects media clippings and performs client photography projects as needed.

Lake Buena Vista, Florida, Us

Worked with a multi-dimensional team delivering a magical experience to approximately 28,000 Guests per day in the fast-paced environment of Disney’s Animal Kingdom. Recognized by managers as a problem solver who works gracefully under pressure and communicates well with diverse groups.

Bachelor Of Arts In Mass Communication, Digital Advertising

Education record