Ensure timely, efficient and accurate posting of charges applicable to lease/bank vehicles.Ensure all condition reports are properly processed and sent to lease/bank clients in a timely, efficient manner.Ensure accurate inventory control. Maintain inventory folders to keep the department well organized.Ensure set-up of weekly Lease/Bank and Damaged/Disabled sale.Ensure master run list is run each week and available.Obtain all pertinent floor prices and announcements… Show more Ensure timely, efficient and accurate posting of charges applicable to lease/bank vehicles.Ensure all condition reports are properly processed and sent to lease/bank clients in a timely, efficient manner.Ensure accurate inventory control. Maintain inventory folders to keep the department well organized.Ensure set-up of weekly Lease/Bank and Damaged/Disabled sale.Ensure master run list is run each week and available.Obtain all pertinent floor prices and announcements according to NAAA guidelines. Assist customers and/or dealers with questions and/or concerns.Obtain, organize and file block tickets to match actual sales results.Ensure all outgoing checks match bills of sales.Ensure sales results are sent as their preferred method to all companies whose vehicles were represented.Ensure proper title documentation is present.Audit all vehicle charges for accuracy prior to sale in ASI system.Ensure Auction Block Sheet is available for sales representatives with accurate announcements.Ensure disbursement of funds as their preferred method to companies whose vehicles were sold.‘if’ bid process to maximize sales result.Assist with month-end reports and audits.Assist with front counter duties, outside operations and Report Writing when needed.Audit inventory via Auto IMS. Monitor each vehicle AutoCheck for announcements. Show less

Execute transactions in adherence to all laws and regulations.Execute contracts including documentary instructions as per sales contracts and letters of credit.Manage all documentary presentations. Negotiate service contracts with surveyors and update the necessary data into the management system. Check letters of credit/payment terms and requests any amendments to ensure that the letter of credit is valid as per the terms of the sales contract.Billing and collectionsForward… Show more Execute transactions in adherence to all laws and regulations.Execute contracts including documentary instructions as per sales contracts and letters of credit.Manage all documentary presentations. Negotiate service contracts with surveyors and update the necessary data into the management system. Check letters of credit/payment terms and requests any amendments to ensure that the letter of credit is valid as per the terms of the sales contract.Billing and collectionsForward instructions to related parties, appoint surveyors, follow up cargo and services documents, and provide final approval for the issuance.Reply to overseas inquiries in a clear, concise, and timely manner.Supervise and follow up closely as the direct point of contact and person in charge for loading and discharging and all the points in between cargoes (ocean, truck and/or rail).Ensure that each transaction files are complete.Obtains quotes; negotiate freight rates with carrier or freight forwarders in coordination with other offices.Arrange bookings with carriers, freight forwarders or brokers in coordination with other offices.Arrange inspection services.Quality control document creation. Show less

Route finished goods to customers, appropriate storage areas, or dealers. And reroute if necessary.Determine the method of shipment .Direct delivery trucks to shipping doors or designated marshaling areas.Keep record of all goods shipped, received, and stored.

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.Maintain metrics, reports, process quotes, bill of ladings and invoices, regulated documents, customer service logs, or training or safety products.Analyze all aspects of corporate logistics to determine the most… Show more Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.Maintain metrics, reports, process quotes, bill of ladings and invoices, regulated documents, customer service logs, or training or safety products.Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies and negotiate transportation rates or services.Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.Ensure carrier compliance with company policies or procedures for product transit or delivery.Train personnel in roles or responsibilities regarding the logistics coordination of goods. Show less

Confer with customers by telephone to provide information about products or services, cancel accounts, or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers’ problems.Refer unresolved customer grievances to designated departments for further investigation.Notify customers about charges for services requested, new products, and promotions.

Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, or obtain details of complaints.Solicit sales of new or additional services or products.Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Refer unresolved customer grievances to designated departments for further investigation.Check to ensure that appropriate changes… Show more Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, or obtain details of complaints.Solicit sales of new or additional services or products.Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Refer unresolved customer grievances to designated departments for further investigation.Check to ensure that appropriate changes were made to resolve customers’ problems. Show less