Madeline Robel Email & Phone Number

Hamilton, Ohio, United States

• Collaborate with clinical and administrative teams to optimize workflow and improve patient experiences.• Implement quality improvement initiatives to enhance the accuracy and efficiency of patient access processes.• Monitor key performance indicators and take corrective actions as needed.• Ensure that all individuals, regardless of their socioeconomic status, race, ethnicity, or other factors, have equal access to healthcare services.• Advocate for patients who may face… Show more • Collaborate with clinical and administrative teams to optimize workflow and improve patient experiences.• Implement quality improvement initiatives to enhance the accuracy and efficiency of patient access processes.• Monitor key performance indicators and take corrective actions as needed.• Ensure that all individuals, regardless of their socioeconomic status, race, ethnicity, or other factors, have equal access to healthcare services.• Advocate for patients who may face discrimination, bias, or barriers to care.• Implement policies that prevent discrimination in the allocation of services.• Maintain and manage vendor relationships. Show less

Hamilton, Ohio, United States

• Led the implementation of new EHR integrated technology: InteliChart, InstaMed, Eligibility Verification.• Oversaw the evaluation, planning, prioritization, and development of existing and new training programs and initiatives.• Collaborated with department leaders and managers to ensure proper execution of ongoing departmental training programs.• Managed the consistent delivery and application of training and onboarding standards across the organization. • Established… Show more • Led the implementation of new EHR integrated technology: InteliChart, InstaMed, Eligibility Verification.• Oversaw the evaluation, planning, prioritization, and development of existing and new training programs and initiatives.• Collaborated with department leaders and managers to ensure proper execution of ongoing departmental training programs.• Managed the consistent delivery and application of training and onboarding standards across the organization. • Established onboarding processes and procedures for new hires as well as orientation materials.• Assisted in increasing employee engagement across the organization.• Reconfigured HRIS system and developed intranet for Human Resources.• SharePoint administrator for Human Resources.• Coached and mentored staff on communication, cultural competency, teamwork, problem solving and conflict management.• Provided feedback and guidance to assist in technical and professional development of staff. Show less

Moline, Illinois

• Facilitated Process Improvement• Wrote and updated clinical policies, procedures, standard work, and physician standing orders.• Researched and developed competencies and trainings.• Implemented cultural competency trainings to staff and community including the topics of sexual health and happiness, gender identity, health equity, inclusion, and consent.• Developed LEAN projects including strategic scorecards, huddle boards, and continuous process improvement… Show more • Facilitated Process Improvement• Wrote and updated clinical policies, procedures, standard work, and physician standing orders.• Researched and developed competencies and trainings.• Implemented cultural competency trainings to staff and community including the topics of sexual health and happiness, gender identity, health equity, inclusion, and consent.• Developed LEAN projects including strategic scorecards, huddle boards, and continuous process improvement activities.• Collected and analyzed data | Implemented data-based plans/projects.• Presented recommendations to executive leadership and board of directors based on data analysis.• Created job descriptions, deliverables, and work plans.• Audited electronic medical records, provided feedback on improvements, developed, and implemented work plans.• Assisted CEO in startup of Sexual Health Clinic.• Supervised clinical operations.• Organized and lead stakeholder conversations and events.• Assisted in development and implementation of Health Equity strategies. Show less

• Program Development of Community Outreach department• Supervision; including performance reviews, 1:1 coaching, interviewing, hiring, training, and termination.• Community Outreach within most at need communities• Organized Community Events to reach vulnerable populations.• Assisted in development and implementation of Health Equity strategies.• Organized and lead stakeholder conversations and events.• Liaison between our organization and grant funders, health… Show more • Program Development of Community Outreach department• Supervision; including performance reviews, 1:1 coaching, interviewing, hiring, training, and termination.• Community Outreach within most at need communities• Organized Community Events to reach vulnerable populations.• Assisted in development and implementation of Health Equity strategies.• Organized and lead stakeholder conversations and events.• Liaison between our organization and grant funders, health departments and other collaborative organizations• Responsible for Grant Reporting and Data Entry into state registries• Community education of sexual health and wellness. Show less

Davenport, Iowa

• Liaison between the physicians and internal leadership, external partners, and providers.• Marketing (Research, planning, and design)• Collected and analyzed data | Implemented data-based plans/projects.• Started up and maintained Botox clinic.• Interviewed, trained, and supervised clinical staff.

Davenport, Iowa

• Scheduling appointments and making referrals• Facilitating emergent and non-emergent transfers to other hospitals and facilities• Keeping paperwork organized and up to date• Ordering necessary equipment and supplies

Quad Cities, Iowa Metropolitan Area

• Traveled to LTC facilities, Assisted Living, Hospitals and Hospice in Iowa and Illinois area to provided residents/patients with assistance in ADL's• Experienced nursing assistant in the hospital including the following departments: Rehab, Oncology, Neuroscience, Medical, Surgical, ICU, Cardiovascular, Orthopedics and Pediatrics• Licensed CNA in Iowa and Illinois and current Healthcare Provider CPR certified.

Davenport, Iowa, United States

(Bought out Allen Autism May 2014)• Provided personal care for people with disabilities• Helped provide dependent adults with dignity, safety, and daily assistance• Monitored client health and medication intake• Kept records of client care, client conditions and activities• Complied with health and safety rules and with client confidentiality policies

Davenport, Iowa, United States

(Bought out by Hills and Dales in May 2014)• Ran operations and supervised direct service staff• Facilitated a school program for a deaf and blind child• Established monthly activity calendars for all individuals• Reviewed daily paperwork to follow state guidelines• Monthly review of paperwork and schedules• Helped with medications and pharmacy orders