Madeline S. Email and Phone Number

- Implemented third-party software platform, Cataboom, in Q1 2024 for gamification in emails and on the company website, seeing a new member increase of 6000.- Successfully revived niche customer segments, based on brand loyalty and geography, and converted lapsed/lapsing customers into repeat buyers through selective marketing campaigns, achieving 2x buyer results in Q4 2023. - Strategize and execute marketing initiatives to enhance visibility and membership of the loyalty program, impacting 34.5 million members. - Collaborate with the design team, buyers, and vendors to craft creative marketing materials, including brochures, emails, and advertisements. - Utilize Salesforce Marketing Cloud for email campaigns, analytics, and customer segmentation.- Analyze email analytics through Salesforce and trending sales data to continuously refine and optimize marketing strategies and tactics.

- Adaptable to different clientele and able to quickly learn and master new recipes and techniques.- Greeted customers, answered questions, and made suggestions regarding drinks.- Able to work in a fast paced environment and multitask between multiple tasks.

- Ensured timely merchandise delivery by establishing and maintaining proactive weekly communication with distribution centers and vendors.- Conducted weekly and quarterly reporting and analysis for 40+ vendors, implementing corrective measures for closeouts and out-of-stock items to maintain accurate inventory records. - Developed proficiency in Shoe Station’s Oracle-based first-party platform for purchase orders.- Worked with business partners to evaluate purchasing needs and utilized Oracle to compute and generate purchase orders, closely monitoring stock levels. - Managed product allocation through Oracle for 25 stores, including coordination for grand openings.

- Prepared cocktails from bar recipes and served wine, draft, and bottled beers.- Maintained knowledge of bar, prepared drinks, and made recommendations to guest.- Well trained on precision pouring and waste reduction tactics to lower liquor costs.- Created unique cocktails for special events.

- Managed Etsy account. - Displayed new prints, designs & products. - Increased Etsy sales by 11% in a two month time frame. - Worked with Google marketing analytics. - Worked with digital printing process and assisted with buying process and product selection.

- Enforced minimum age requirement for consumption of alcohol by checking identification.- Developed strong and lasting relationships.- Planned and coordinated special events to boost customer numbers and profit.- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated quest.

• Exceeded sales targets through effective recommendations and upselling. Achieved the highest sales figures for six consecutive months, demonstrating consistent top performance.• Provided detailed knowledge of Kendra Scott's fashion jewelry, fine jewelry, stones, and charms to educate customers.• Created and implemented unique store and window displays on my own, leveraging creativity and innovation with and without set framework.• Managed stock levels, organized shipments, and conducted audits.• Promoted and assisted with store special events, trunk shows, color bar parties, charity events and sales promotions.• Fostered relationships with repeat customers for brand loyalty.• Assisted customers with product selection and resolved issues, enhancing satisfaction.