Madelyn St. Germain, Bsn, Rn Email & Phone Number

Oak Lawn, Illinois, United States

Aurora, Illinois, United States

• Provided direct patient care services through emotional and medical support to patients throughout shift to ensure support and comfort needs were met
• Assisted healthcare professionals with organizing care and materials needed for basic care procedures
• Collaborated with healthcare team to ensure all patient needs were met during the shift
• Observed, Recorded, and reported patient vital sings according to hospital policy and procedure
• Organized care routines for an average of 10-15 clients a shift
• Executed daily tasks per patient including Activities of Daily living, basic hygiene care, as well as ambulatory needs

Chicago, Illinois, United States

• Provided support to family members and patients while monitoring patients status and reporting any changes or occurrences to the registered nurse
• Assisted with activates of daily living for the patient while allowing for education opportunities for family members and caregivers
• Assisted with obtaining vitals and necessary information needed for primary nurse to continue care
• Managed a team of patients alongside my nurse and implemented treatment plan tailored to each patient on the unit utilizing time management
• Observed a wide range of neurological disorders and endocrine disorders within the unit
• Created and implemented treatment plans for pediatric child based upon assessments and medical history alongside nurse

Aurora, Illinois, United States

• Collaborated with team members to provide proper individualized patient care
• Collected insurance information and processed appropriate copays
• Organized appointment bookings for the companies therapists
• Maintained a fast paced schedule while completing tasks necessary to keep environment clean

Plainfield, Illinois, United States

• Oversee multiple employees with multiple job functions
• Communicate with employees on new strategies to create a more efficient workplace
• Optimize employee schedules to ensure customer satisfaction
• Work to provide customer service to solve and create a positive solution that was accepted to a customer that wasn’t completely satisfied with their experience
• Trained new employees on daily tasks and customer service skills

Plainfield, Illinois, United States

• Collaborated with a team to produce exemplary customer service
• Accurately processed cash, credit payments, and balance cash drawers