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Madhu E is listed as Senior ServiceNow Developer at Clear Channel UK at Clear Channel UK, a company with 200 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Madhu E.
Madhu E previously worked as Senior ServiceNow Developer at Clear Channel Uk and Senior ServiceNow Developer at Clear Channel Uk. Madhu E holds Bachelor'S Degree, Information Technology, 8.5 from Cvr College Of Engineering, Hyderabad.
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Experienced and results-driven professional with a proven track record in leading successful ServiceNow implementations and optimizing IT service management processes. Recognized for aligning technology solutions with organizational goals, I have effectively managed the Configuration Management Database (CMDB), overseen Incident and Problem Management processes, and facilitated Change Management to minimize disruptions.My expertise extends to the development and maintenance of user-friendly Service Catalogs, implementation of automated workflows for process efficiency, and the integration of ServiceNow with external systems to enhance data accuracy. Proficient in scripting languages and I have customized forms, workflows, and business rules to meet specific organizational requirements.As a committed advocate for security and compliance, I have implemented and maintained robust security protocols and access controls within ServiceNow. Additionally, I am adept at monitoring platform performance, identifying optimization opportunities, and establishing and managing Service Level Agreements (SLAs) for superior service delivery.With a passion for continuous improvement, I have led ServiceNow upgrades, applied patches, and ensured system stability and compatibility. My commitment to knowledge sharing is evident in the comprehensive documentation of configurations, processes, and procedures.If you are looking for a dynamic professional with a deep understanding of ServiceNow and a proven ability to drive efficiency, optimize workflows, and enhance overall IT service delivery, I invite you to connect with me. Let's explore how my skills and experience can contribute to the success of your organization.
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United States
Developed technical specifications and design solutions for Customer Service portal, focusing on Agent live chat functionality.Configured service channels, queues, and surveys within the portal to gather feedback and enhance customer interaction.Implemented file validation scripts and transformation processes for customer forms to ensure data.
United States
- Led the development of business requirements and technical specifications for Service Catalog, ensuring alignment with customer needs.- Designed and implemented solutions using Catalog UI policies, client scripts, and variable sets to enhance user experience.- Managed update sets for seamless deployment across instances, integrating ServiceNow with SQL.
India
- Facilitated collaboration between business owners and stakeholders to translate business requirements into functional specifications within ServiceNow, proposing effective resolutions to meet organizational needs.- Conducted thorough analysis of user requirements and existing procedures to enhance system capabilities, automate workflows, and overcome.
India
Led the successful implementation of ServiceNow, ensuring alignment with organizational goals and requirements. Managed and configured the Configuration Management Database (CMDB) to maintain accurate and up-to-date records of configuration items. Oversaw the Incident and Problem Management processes, ensuring timely resolution of issues and implementing.
Other employees you can reach at clearchannel.co.uk. View company contacts for 200 employees →
Agata Kulczynska
Colleague at Clear Channel Uk
London, England, United Kingdom, United Kingdom
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PM
Phill Miller
Colleague at Clear Channel Uk
Chatteris, England, United Kingdom, United Kingdom
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YR
Yoni Ross
Colleague at Clear Channel Uk
Greater Manchester, England, United Kingdom, United Kingdom
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AL
Alastair Luke Blackwell
Colleague at Clear Channel Uk
Plymouth, England, United Kingdom, United Kingdom
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KB
Kate Brown
Colleague at Clear Channel Uk
London, England, United Kingdom, United Kingdom
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GA
Gary Ashelford
Colleague at Clear Channel Uk
Greater Exeter Area, United Kingdom
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AV
Andrius Vitkauskas
Colleague at Clear Channel Uk
Almería, Andalusia, Spain, Spain
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RW
Richard Wilson
Colleague at Clear Channel Uk
Greater London, England, United Kingdom, United Kingdom
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ME
Mark Epton (Miet)
Colleague at Clear Channel Uk
Marple, England, United Kingdom, United Kingdom
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RB
Ryan Beech
Colleague at Clear Channel Uk
Crewe, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Madhu E works for Clear Channel UK.
Madhu E is listed as Senior ServiceNow Developer at Clear Channel UK at Clear Channel UK.
Madhu E is based in Houston, Texas, United States while working with Clear Channel UK.
Madhu E has worked for Clear Channel Uk, Atos, Mergen It Llc, and Conglomerateit India.
Madhu E's colleagues at Clear Channel UK include Agata Kulczynska, Phill Miller, Yoni Ross, Alastair Luke Blackwell, and Kate Brown.
You can use AeroLeads to view verified contact signals for Madhu E at Clear Channel UK, including work email, phone, and LinkedIn data when available.
Madhu E holds Bachelor'S Degree, Information Technology, 8.5 from Cvr College Of Engineering, Hyderabad.
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