Madhu Poonacha Email & Phone Number

Bellevue, Washington, US

As a Global Director of Customer Support, I am dedicated to delivering exceptional customer experiences and driving operational excellence across multiple regions for Zenoti. I am leading diverse teams and implementing strategic initiatives in enhancing customer satisfaction, streamlining processes, and fostering a culture of continuous improvement.My.

Bellevue, Washington, US

Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every.

Calgary, Alberta, CA

Responsible for managing technical sales resources and Customer Advocacy for Replicon's Cloud software technologies including; managing the Customer Success & Presales Team who conduct onsite and remote technical sales presentations, customer advocacy, customer retention, churn mitigation, product evaluations, and assist with customer requirements. This.

Calgary, Alberta, CA

As a Manager, I will join the sales leadership team in support of all sales goals for the North American and EMEA segment. As this is a newly mandated team, I will manage a team of solution engineers, who are pedagogical, technical and functional experts with a deep understanding of technology use in Timesheet Management including policies, processes and.

Calgary, Alberta, CA

Experienced sales engineering lead with expertise in Time sheet Managements, network and application performance management, including a strong understanding of the needs of IT organizations, various IT management products, and what is needed to generate revenue and grow business.History of success in driving business and generating revenue through.

San Jose, California, US

• A versatile and skilled professional presenting a portfolio of high diligence and accountability with deep leadership qualities and excellent hands-on experience in Customer Service management with an overall.
• People Management
• Contact Centre Operations Management
• Customer Service Management
• Complaint Handling & Resolution
• Stakeholder negotiation

Armonk, New York, NY, US

 Was single-point-of-contact for accounts of certain IBM Business customers Worked with credit & collections department, handling credit ratings, credit risk analysis and collections from IBM Business customers (Kodak). Used to handle disputes regarding credit for Kodak’s accounts with other businesses. Handled the clearing of accounts and cash.