Stephanie Caden Email & Phone Number

Canada

In this role, I was the primary client-facing technical expert, who led demonstrations, conducted system walkthroughs and confirmed solution requirements through multiple customer presentations through all stages of the onboarding process. I worked closely with business owners and relevant stakeholders to document business requirements, defining scope, plan and implement enhancements and adoption of the software. I provided technical support while fielding client questions and resolving issues… Show more In this role, I was the primary client-facing technical expert, who led demonstrations, conducted system walkthroughs and confirmed solution requirements through multiple customer presentations through all stages of the onboarding process. I worked closely with business owners and relevant stakeholders to document business requirements, defining scope, plan and implement enhancements and adoption of the software. I provided technical support while fielding client questions and resolving issues when they came up during the implementation process. Show less

Red Deer, Alberta, Canada

During this role, I was primarily responsible for digitizing and maintaining the wholesale database. This included thoroughly screening applicants to ensure they complied with the company's application standards. I created and sent out the monthly newsletter for various target groups via MailChimp. I worked directly with the vendor to lead the implementation of BrightHR ensuring system functionality and troubleshooting system errors. I was responsible for the creation and updating of the… Show more During this role, I was primarily responsible for digitizing and maintaining the wholesale database. This included thoroughly screening applicants to ensure they complied with the company's application standards. I created and sent out the monthly newsletter for various target groups via MailChimp. I worked directly with the vendor to lead the implementation of BrightHR ensuring system functionality and troubleshooting system errors. I was responsible for the creation and updating of the company's event website using WordPress, including hosting and URL Renewals. Show less

As an Application Coordinator, I was responsible for ensuring a variety of applications and systems were accurately updated with appropriate user access and data while adhering to industry-specific requirements. I participated in the implementation of changes, enhancements, and upgrades by submitting change data specs and completing functional testing for a major Saas implementation project. As part of the upgrade project, I also facilitated the report mapping between various systems while… Show more As an Application Coordinator, I was responsible for ensuring a variety of applications and systems were accurately updated with appropriate user access and data while adhering to industry-specific requirements. I participated in the implementation of changes, enhancements, and upgrades by submitting change data specs and completing functional testing for a major Saas implementation project. As part of the upgrade project, I also facilitated the report mapping between various systems while working with management and vendors to achieve accurate reporting requirements and performed story tracking and bug reporting using Jira. Show less

Red Deer, Alberta

In this role, I was responsible for the initial implementation of the Oracle UPK system used to create training documentation for various systems throughout the company. The initial setup was completed within 6 months producing 600+ detailed training documents. I worked with various levels of management to design, develop and deliver training for hundreds of participants. I supervised a team of content developers and ensured company standards and proper processing were used at all times.

Red Deer , Ab, Canada

This was a crucial role for all invoicing throughout the company. I monitored all daily inbound and outbound processing, performed daily and monthly tasks while adhering to tight deadlines. I was responsible for all AUT testing for all upgrades, acquisitions, process improvement and process automations. I was the liaison for third party printing services. I also lead to automation of 75% of the manual processing with minimal impact to customer invoicing. I created the user manual for all… Show more This was a crucial role for all invoicing throughout the company. I monitored all daily inbound and outbound processing, performed daily and monthly tasks while adhering to tight deadlines. I was responsible for all AUT testing for all upgrades, acquisitions, process improvement and process automations. I was the liaison for third party printing services. I also lead to automation of 75% of the manual processing with minimal impact to customer invoicing. I created the user manual for all processes and procedures for this role and continually kept it up to date with all process improvements. Show less

Red Deer, Ab, Canada

Master data tech is primarily responsible for all customer data.Prioritizes and organizes email requests received on the Address Book Footprints (call logging) account and ensures they are handled quickly and efficiently.• Follows direction from approved requestors to add or change master records.• Follows procedures and watches for inconsistencies to ensure accuracy of information entered. • Maintains a list of approved requestors able to make changes. • Ensures that all… Show more Master data tech is primarily responsible for all customer data.Prioritizes and organizes email requests received on the Address Book Footprints (call logging) account and ensures they are handled quickly and efficiently.• Follows direction from approved requestors to add or change master records.• Follows procedures and watches for inconsistencies to ensure accuracy of information entered. • Maintains a list of approved requestors able to make changes. • Ensures that all requests processed are sent by approved requestors for that type of request.• Maintains integrity of account structure by conforming to standards established.• Maintains and updates the process manual.• Enforces business requirements & regulatory requirements.• Project support as required. Show less

Red Deer, Ablerta

• Ensure timely and accurate entry of invoices, journal entries and GL reconciliations of 40 sites• Working knowledge of AS/400 and JDE 8.1 and 8.12 (AP and Journal Entry training received)• Effectively utilize GL Query function of JDE 8.12 on a daily basis • Well developed oral and written communication skills utilized to develop end user documentation for Cash Reports Process.• Perform Account Reconciliation in A/R, G/L, and Banking• Ensure positive customer relations when… Show more • Ensure timely and accurate entry of invoices, journal entries and GL reconciliations of 40 sites• Working knowledge of AS/400 and JDE 8.1 and 8.12 (AP and Journal Entry training received)• Effectively utilize GL Query function of JDE 8.12 on a daily basis • Well developed oral and written communication skills utilized to develop end user documentation for Cash Reports Process.• Perform Account Reconciliation in A/R, G/L, and Banking• Ensure positive customer relations when dealing with inquiries from customers, station operators, territory managers, credit department, pricing staff and others.• Investigate issues and correct errors or provide an explanation to the query• Contribute to a positive team environment and work well independently while remaining highly productive Show less

Red Deer, Alberta