Madhura Kulkarni Email & Phone Number

Bengaluru, Ka, In

India

India

Bengaluru Area, India

Bangalore

• I was working as Business Analyst with IBM Global Services on contract basis for 11 months.• Primary analysis of project based on three functions such as End to End, Business Process Modular and Data Thread Architect .• Preparing scenario based sequence flow diagram for understanding of flow of project.• Preparing issue log, data dictionary, context diagram, interface matrix for presenting project analysis.

Pune

• Feecounter is a start-up working mainly in education sector providing end –to-end solution for automating of fee collection process• Setting up customer requirement and delivery analysis process, client on-boarding, transaction settlement process (reconciliation), support system for clients & end users and development tracking processes along with constant improvement to ensure quality output• Analysing stage wise time utilization according to defined SLAs and implementing new… Show more • Feecounter is a start-up working mainly in education sector providing end –to-end solution for automating of fee collection process• Setting up customer requirement and delivery analysis process, client on-boarding, transaction settlement process (reconciliation), support system for clients & end users and development tracking processes along with constant improvement to ensure quality output• Analysing stage wise time utilization according to defined SLAs and implementing new client on-boarding process with an objective to expedite as well as simplify on boarding system• Studying transactions and quarterly customer response & reactions data to derive quality analytics while assisting on focused sales and product development and ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn-around-time• Supervising the training of new resources on existing process within the given time frame and managing, creating & updating process documents such as SOPs and process flow designs• Working closely with Internal Development Team for requirement gathering• Coordinating with various branches for smooth execution of branch activities& other operational aspects and developing data models, implementing databases, and writing stored procedures, also analysing content and quality of databases and recommending data management procedures• Designing business processes for dramatic improvements & other external strategic demands; identifying capacity limitation, bottlenecks and process problems for taking corrective action• Interpreting data for determining the performance, projecting probability of companies and ensuring that the information is presented clearly, timely & consistently Show less

• Project Title : Visual Management System (VMS) for Shop Floor Management• Objective: Study of the process of boiler manufacturing to develop VMS to ensure that employees and vendors can see the process visually instead of going through a lot of data.• Result: Once implemented, it would result into real time communication / information displayed which will be available to all departments at same time.

• Managed the process of manufacturing electromagnetic flow meter manufacture• Reported and presented relevant reports to Production Planning Head for making business decisions• Calibrated meters with quality check of materials• Administered the reporting database schema/model, identified joins / tables, performed data analysis• Spearheaded the analysis, design, development, testing, deployment and support of "Small to Large" project efforts for dashboards, reports and… Show more • Managed the process of manufacturing electromagnetic flow meter manufacture• Reported and presented relevant reports to Production Planning Head for making business decisions• Calibrated meters with quality check of materials• Administered the reporting database schema/model, identified joins / tables, performed data analysis• Spearheaded the analysis, design, development, testing, deployment and support of "Small to Large" project efforts for dashboards, reports and integration Show less

Master Of Business Administration - Mba, Masters In Operations Management

Bachelor'S Degree, Instrumentation Technology/Technician