Madison Douglas

Madison Douglas Email and Phone Number

Customer Experience Specialist
Madison Douglas's Location
Medford, Oregon, United States, United States
Madison Douglas's Contact Details

Madison Douglas work email

Madison Douglas personal email

n/a
About Madison Douglas

Madison Douglas is a Customer Experience Specialist. She is proficient in Spanish.

Madison Douglas's Current Company Details

Customer Experience Specialist
Madison Douglas Work Experience Details
  • Bumgardners Landscape Management Incorporated
    Executive Management Assistant
    Bumgardners Landscape Management Incorporated Aug 2023 - Jun 2024
    Central Point, Oregon, United States
    Assigned Account Manager responsibilities within 4 months, becoming the primary point of contact for the company's largest client, who accounted for 10% of annual revenue.Elevated client satisfaction by designing and executing a comprehensive follow-up system for Service Requests and Work Orders, propelling various accounts to sign 2024 contracts.Developed and implemented a follow-up system for Service Requests and Work Orders, which increased customer satisfaction scores by 20% and improved client retention rates.Enhanced communication strategies by managing and organizing company email correspondence, resulting in a 30% improvement in response times and better client and vendor engagement.
  • Million Air
    Customer Service Representative
    Million Air Aug 2021 - Feb 2023
    Medford, Oregon, United States
    - Responsible for creating an maintaining an exceptional customer experience- Collaborated closely with line technicians, tenants, customers, and 3rd parties to ensure all needs and requests were fufilled
  • Jackson County Casa
    Casa Volunteer - Court Appointed Special Advocate Of Jackson County
    Jackson County Casa Feb 2021 - Jan 2022
    Jackson County, Oregon, United States
    - Advocate for abused and neglected children in the pursuit of safe and permanent homes- Represent the child(ren) in custody cases - ensure that the court is presented with appropriate, well-researched, and professionally written reports- Write and present detailed court reports to the assigned Judge - Including objective and independent recommendations to the Court regarding the child's best interest
  • Osteostrong
    Administrative Manager & Coach
    Osteostrong Jan 2020 - Jul 2021
    Ashland, Oregon, United States
    - Responsible for the entire sales cycle, from lead generation to signing up new members- Streamlined new business processes such as creating a member database and various internal forms and procedures
  • Oregon Shakespeare Festival
    Concessions Manager & Bartender
    Oregon Shakespeare Festival Feb 2019 - Jul 2020
    Ashland, Oregon, United States
    - Promoted to a managerial position, overseeing the non-alcohol concessions team within 6 weeks of being hired
  • Next Insurance
    Recruiting Consultant
    Next Insurance Jul 2018 - Nov 2018
  • Link2Usa (Formerly Link2Geek)
    International Recruiter
    Link2Usa (Formerly Link2Geek) Nov 2017 - Nov 2018
    Greater Los Angeles Area
    - Managed the entire recruiting process from lead generation, scheduling & preparing candidates for interviews, to assisting with job contract negotiations- Conducted thorough research on current clients, existing markets, industry trends, etc.
  • Mastro'S Restaurants
    Maitre D'
    Mastro'S Restaurants Nov 2016 - Dec 2017
    Malibu, California
    - Coordinated schedules for guest reservations, including special requests using ‘Open Table’- Created nightly floor plans to ensure all guests are accommodated- Provided a high level of customer experience, creative problem-solving guest issues in a fast-paced environment
  • Oregon Shakespeare Festival
    Concessions Staff
    Oregon Shakespeare Festival May 2011 - Sep 2014
    Ashland, Oregon
    - Seasonal position- Sold beverages and fare to patrons- Worked cohesively with a team in running the concessions bar- Prepped beverages and fare to sell to patrons- Researched the current plays performed to have accurate information for patrons

Madison Douglas Skills

Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Powerpoint Strategic Sourcing Sourcing Editing Bullet Journaling Recruiting Organization Skills Social Media Social Media Marketing Writing Teamwork Communication Organizational Effectiveness Time Management Research Start Ups Business Process Improvement Interviewing Information Technology Negotiation Project Planning Problem Solving Strategic Planning Business Strategy Software As A Service Python Html

Madison Douglas Education Details

Frequently Asked Questions about Madison Douglas

What is Madison Douglas's role at the current company?

Madison Douglas's current role is Customer Experience Specialist.

What is Madison Douglas's email address?

Madison Douglas's email address is ma****@****eek.com

What schools did Madison Douglas attend?

Madison Douglas attended California Lutheran University, California Lutheran University, Universidad De Guanajuato.

What are some of Madison Douglas's interests?

Madison Douglas has interest in Writing, Investing, Fashion, Civil Rights And Social Action, Politics, Environment, New Technologies, Photography, Science And Technology, Drawing.

What skills is Madison Douglas known for?

Madison Douglas has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Powerpoint, Strategic Sourcing, Sourcing, Editing, Bullet Journaling, Recruiting, Organization Skills.

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    1 (800) 2XXXXXXX

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