Maddie Jamison Email & Phone Number

- Onboard new CSMs- Drive implementation initiatives- Iterate on implementation processes- Audit client data integrity- Audit general onboarding and customer instance- Own customer relationships through the onboarding process from contract signature to go-live and through their annual renewal- Perform customer QBRs to ensure adoption and customer’s desired business outcomes are on track- Develop implementation plans and lead onboarding activities such as product set up, training, documentation, and helping our customer champions generate excitement and their teams to go-live- Foster customer satisfaction through exceptional service and attention to detail to ensure retention- Work with customers to understand critical goals, challenges, and key performance indicators- Lead customer product demos and trainings for new functionality as it’s released- Identify and facilitate opportunities for customer growth and engagement- Capture and share customer feedback to help our product mature- Successfully manage customers through their renewal

- Own customer relationships through the onboarding process from contract signature to go-live and through their annual renewal- Perform customer QBRs to ensure adoption and customer’s desired business outcomes are on track- Develop implementation plans and lead onboarding activities such as product set up, training, documentation, and helping our customer champions generate excitement and their teams to go-live- Foster customer satisfaction through exceptional service and attention to detail to ensure retention- Work with customers to understand critical goals, challenges, and key performance indicators- Lead customer product demos and trainings for new functionality as it’s released- Identify and facilitate opportunities for customer growth and engagement- Capture and share customer feedback to help our product mature- Successfully manage customers through their renewal

Greater Minneapolis-St. Paul Area

I identify, engage with and recruit qualified technology focused candidates by performing sourcing activities such as: market and internet research identifying alternate candidate sources, cold calling, executing recruiting calls, referral based recruiting techniques and online social networking. I determine and implement appropriate recruiting techniques based on the market, industry, skill set and region.-Make and maintain relationships and connections with candidates.-Conduct telephone and in-person interviews to obtain work history, education, training, job skills, and salary requirements.-Analyze client requirements against qualifications of candidates and match the best candidate with client needs.-Package the candidates to present to account manager and client.-Work with experienced associates to prep and debrief candidates.-Provide coaching and advice to candidates throughout the client interview process to include counter offers and job transition.-Conduct follow-up activities with candidates to ensure job satisfaction.-Work closely with experienced associates in activities directly related to candidate quality assurance, lead generation, and candidate satisfaction.-Develop and execute daily plan regarding sourcing and calling.

Winona, Mn

•5-6 week rotations throughout the warehouse•Rotation schedule: packaging, receiving, and the other various stations of the warehouse•After summer of 2016, corporate office rotations starts•9 month rotations of corporate office include: marketing, sales, finance, accounting, HR• Currently in the Marketing department at Fastenal•Position entails all aspects of marketing- from assisting photo shoots/set-up, designing flyers for our stores and other companies, •Currently working on a project directed towards driving more customers into our stores

-Social Media Content Strategy & Planning-Use both paid ads and organic reach on Facebook, tracking and improving the engaged targeted consumer groups-Manage Fastenal NASCAR racing social media accounts- Develop content for various email marketing events/email campaigns-Track various analytics

Winona, Mn

•Read a work order, prepare and package, on average, 500 kits a day, and send them to their specified location•Restock and manage inventory•Print labels and bags for different job orders•Run and operate machinery

Greater Minneapolis-St. Paul Area

• Cared for 75< kids daily• CPR and First-Aid certification• Leadership role over other staff• Took kids on various field trips >1.5 hours away• Managed various in-house activities with various other YMCA’s in the area

Burnsville, Mn

•Cared for three children•Performed household chores, cooking, and tutoring for all three children•Managed a schedule to get children to daily sports practices, piano lessons, and other activities promptly•Developed a close, strong, and trustworthy relationship with the children and the parents

Marketing, Marketing, Junior

Activities and Societies: Delta Sigma Pi- Kappa Upsilon #776

High School Diploma

Activities and Societies: Women's basketball Women's track and field Girl Scouts Special Need's volunteer