Madison M. Email & Phone Number

New York, United States

- Purchases products for wine shop, wine promotions, and events- Copywrites wine club materials, wine newsletters, and promotional wine materials- Manages 100+ member wine club- Maintains wine club and e-commerce communications- Teaches wine classes to both public and sta ff- Assists with inventory management- Creates and receives purchase orders and invoices- Provides E-commerce customer service- Promotes the wine club at store events; hosted individual wineclub events- Coordinates with both internal departments and outside vendorsto promote sales, events, and specific products- Works with wine shop team to reach sales goals

Philadelphia, Pennsylvania, United States

-Fine wine, craft beer, and craft cocktails sales- Provided stellar customer satisfaction- Trained in and executed fine dining standards & etiquette - Educated guests on wine, craft beer, and cheese pairings - Trained in new servers and bartenders - Followed strict pandemic safety codes and sanitation procedures - Enforced COVID-19 laws and guidelines

-High volume service-Offsite catering + bartending-Cicerone certified beer server-Banquet Server-Cocktail Server-Trainer

- Providing excellent customer service in an extremely fast-paced environment- Working with multi-lingual guests to optimize their dining experience- Assisting linecooks- Heavy lifting- Maintaining high standards of cleanliness

Education record

Activities and Societies: Theater

Wset3, Merit