Madison M. Email & Phone Number

Birmingham, Al, Us

Troy, Alabama, United States

Supported the overall coordination and development of the program; assisted with program design, management, and implementation. Organized clients-managers-team members to set schedules-expectations-objectives-deliverables. Assisted SBDC clients with COVID-19 related small business relief applications; submitted applications and related appeals as necessary. My contributions to the program alone resulted in over 2m dollars of SVOG and EIDL funding provided to local small business owners. Daily expectations:• Program SOP: Drafting, tracking, and optimization. • Completed routine clerical and basic maintenance tasks within the program CRM database.• Served as the liaison between the program and contacts internal and external to the University.• Supervision of student interns and program/University support staff as necessary.• Clerical and organizational tasks concerning grant/sponsored program compliance. Compiled data and prepared reports.• Fill knowledge gaps with active research or direct engagement with external/internal resources to fulfill tasks and solve problems.• Completed operative tasks within the program’s secure file transfer system.• Provided technical assistance services to maximize institutional resources on both Mac and PC systems (initial hardware setups, hardware/software troubleshooting, program CRM software troubleshooting, etc.)Skills Required: • Excellent oral and written communication skills• Desktop computing skills and demonstrated proficiency in Windows-driven software.• General knowledge of institutional services such as Accounts Receivable, Accounts Payable, and Purchasing. • Knowledge and understanding of inventory control and management.• General knowledge of accounting principals. Ability to review and analyze basic financial reports. • Strong organizational skills and the ability to multi-task.• Strong database management and analytical skills.• Excellent public relations skills. Excellent interpersonal skills.

Troy, Alabama, United States

Served as transitional property manager during sale of business to out-of-state real estate investors. Daily expectations: • Designed business plans for assigned properties that suited customers’ needs• Inspected properties and arranged maintenance to meet standards pursuant to landlord tenant act, Alabama Code Title 35 Chapter 9A.• Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. Contracted with tenants by negotiating leases and collecting security deposits.• A/P: Process outgoing payments owed by the company to external suppliers and other creditors. Accurately prepare and process cash deposits of upwards $40,000.00 per rent payments on monthly basis. Verify and investigate discrepancies by reconciling vendor accounts and monthly vendor statements. Facilitate payment of overdue rental balances by sending rent reminders, contacting tenants, and posting applicable Demand for Payment Letters/Eviction notices as directed.• A/R: Post payments by accepting and recording cash, check, and credit card transactions. Track revenues by verifying and entering transactions from the lockbox and Appfolio deposits. Verify validity of account discrepancies by obtaining and investigating information. Resolve collections by examining tenant payment history, outstanding balances, and payment plans. Resolve invalid or unauthorized deductions by entering adjusting entries; protect the organization’s value by keeping information confidential.• Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, facilitating repairs, planning renovations, and contracting with landscaping services. • Prepared reports by collecting, analyzing, and summarizing data and trends. Oversaw properties’ personnel and assess performance.• Source and build relationships with prospective tenants/vendors to expand business opportunities

Troy, Alabama, United States

Contracted project for Navy Federal Credit Union. Daily responsibilities included:• Client account management and documentation• Upholding federally mandated PII/FDCPA standards• Transferring incoming calls to the appropriate department based on relevance, personnel availability, and priority• Processing ACH, Debit/Credit Card, and fund-transfer GL payments• Accounts Receivables: Keeping detailed account and payment records• Communication with members regarding privileged account information• Completing daily outbound calls to clients to meet project quotasSkills Required:• Excellent attention to detail. Excellent written & oral communication skills.• Mathematical reasoning, number facility• Deductive, inductive reasoning• Information ordering• Data entry• Tactful and effective client communications• Fluency in both CACS and UAD systems• Basic desktop computing skills; demonstrated proficiency in Windows-driven software• Filing, organizational, and record-keeping duties

Bachelor Of Science - Bs, Social Work

Activities and Societies: Completed my practicum internship with the Pike Regional Child Advocacy Center, where I worked.

Effects Of Domestic Violence On Children

Prevention Of Adverse Childhood Experiences Training