Notary Public: As a Notary Public, I am authorized to witness and certify signatures on legal documents, including affidavits, acknowledgments, and oaths. My responsibilities include verifying the identity of signatories, ensuring they understand the document, and administering oaths to affirm the truthfulness of statements made. I uphold the highest standards of impartiality and confidentiality to ensure the legality and authenticity of the documents.Office Management: Opened the office each morning and ensured a smooth start to the day by returning voicemails from clients, answering Facebook Marketplace messages, and responding to emails from agents and clients.Administrative Tasks: Performed cleaning duties such as sweeping, taking out the trash, wiping down desks, dusting, and replenishing office supplies, including paper for the printer and restroom essentials. Organized office drawers when necessary, and efficiently managed data entry tasks to maintain accurate office records.Client Communication: Handled incoming phone calls from prospective clients and managed inquiries and messages via Facebook, ensuring timely and professional responses.Errands and Support: Assisted the Broker/Manager by efficiently handling various errands, including banking transactions, food pick-ups, check deliveries, and other ad hoc tasks as required.Marketing and Lead Generation: Developed and published targeted residential and rental marketing advertisements across platforms such as Craigslist, Instagram, and Facebook to enhance property visibility and attract potential tenants. Client Relationship Management: Developed and maintained strong relationships with clients, ensuring they received excellent service and timely updates on their inquiries.

Reception and Scheduling: Managed phone calls, scheduled and confirmed appointments, and checked in guests efficiently.Housekeeping: Performed various tasks including laundering and folding towels, sweeping floors throughout the day, assisting stylists with station clean-up as needed, and organizing salon products and retail to ensure a polished and presentable appearance.Cash Handling and Data Entry: Managed the register by overseeing its operation at the beginning and end of each shift, accurately counting the drawer, and efficiently entering all payments and data into the salon CRM system.Sales: Promoted and sold a range of products including hair care items, salon styling packages, and various retail accessories such as necklaces, bracelets, bags, sunglasses, and rings.Guest Services: Ensured guest comfort by offering refreshments, maintaining a positive demeanor, and providing a clean and welcoming environment for relaxation.Social Media Support: Managed the salon's Instagram account by producing high-quality, engaging photo and video content, tailored to enhance brand visibility and customer engagement.Customer Relationship Management: Built and maintained positive relationships with clients, addressing inquiries and concerns to enhance overall customer satisfaction.Appointment Follow-Ups: Conducted follow-up calls and messages to confirm appointments and remind clients about upcoming services, improving attendance rates.Inventory Management: Monitored stock levels of salon products, placed orders for supplies, and ensured that the salon was well-stocked with necessary items.

Sales and Customer Service: Sold a range of products including clothes, accessories, and shoes, providing excellent customer service to enhance the shopping experience.Cash Register Operations: Operated the cash register, managed transactions, and performed opening and closing duties, including balancing the register.Store Maintenance: Performed opening and closing duties such as sweeping and mopping, ensuring all clothes were steamed and presented neatly, replenishing stock as needed, and assisting the manager with additional tasks and store needs.Stock Management: Managed inventory in the back room by unloading shipment boxes, scanning items, applying security sensors, and organizing them on shelves. Assembled online orders for fulfillment.Team Leadership & Training: Trained new employees on company policies, sales techniques, and customer service standards to ensure a consistent and high-quality customer experience.Visual Merchandising: Collaborated with management and visual merchandising teams to set up displays according to seasonal and promotional guidelines, ensuring alignment with brand standards.Sales Goals Achievement: Consistently met and exceeded individual and team sales targets, contributing to overall store success during peak shopping periods.Customer Problem Resolution: Resolved customer complaints and concerns professionally, focusing on creating a positive shopping environment and ensuring repeat business.Promotions & Loyalty Programs: Promoted Aerie's loyalty programs and special offers, explaining benefits to customers to drive engagement and enrollment.

Sales and Customer Service: Facilitated sales of shoes, backpacks, and accessories, interacting with customers to achieve daily sales goals and enhance the shopping experience. Store Closing Procedures: Managed the store closing process at the end of the business day, including mopping, sweeping, and ensuring all inventory was properly checked and stored.Inventory Management: Maintained store organization by accurately placing items, monitoring stock levels, and ensuring inventory was well-arranged.Cash Register Operations: Operated the cash register, handling transactions with accuracy and efficiency.Managed Customer Returns and Exchanges: Handled product returns and exchanges, ensuring customer satisfaction while following store policies.Participated in Team Training: Assisted in training new hires on store policies, sales techniques, and customer service standards to ensure a smooth onboarding process.Achieved Sales Targets: Consistently met daily and weekly sales goals by upselling and recommending complementary products like shoe cleaners and accessories.Built Customer Relationships: Developed repeat customers by providing friendly, personalized service, remembering preferences, and following up on special orders.