Created and maintained membership program for community favorite independent cinema;Enrolled 250 members in first two months through effective marketing, staff training, and collaboration with managers;Conducted market research by hosting focus groups, creating and sending surveys, and exploring similar membership programs;Prepared staff training materials for introduction of new membership program, including development of effective sales pitches;Acted as primary contact and "face" of membership program by handling in-person member relations, answering member support emails, and resolving membership issues with patience and understanding;Maintained membership database and reported weekly admissions data to film distributors;Acted as shift supervisor by overseeing general daily operations of theater, restaurant, and bar; resolved customer disputes, handled daily cash register opening and closing, provided support for events;Worked with small, close-knit staff as cohesive unit to provide most excellent customer experience possible in fast-paced environment;Contributed to other outreach efforts including papering, event booking, building community partnerships

Developed an understanding of Community Foundation operations and the philanthropic environment of Northern Colorado through active participation in office functions;Studied fundraising and grant writing processes under the mentorship of the Vice President of Engagement in conjunction with individual research;Learned about investment strategies and trends for donors and agencies through participation in the HR & Finance department;Assisted with event planning, coordination, and on-site support;Conducted general office administration tasks including reception, mailing and invoicing, and inventory.

Conducted audience and market research to address office communications concerns and develop a new marketing strategy that promotes the ideals of Extension as a set of resources for community leadership development;Developed a marketing campaign to attract audiences in urban counties with less agricultural participation to Extension services;Studied marketing and communication strategies and Colorado agriculture with mentorship from Extension staff and Colorado State University faculty.

Collaborated with an undergraduate team representing Slalom Consulting to perform market data analysis and develop practical business recommendations for a local real estate tech startup;Built client rapport through preparation of a formal timeline and set of action and deliverable expectations based on client needs to be satisfied within an 8-week frame;Ensured client satisfaction through multiple team presentations including a client kickoff, several intermediate points of update, and a final presentation of our market findings.