Madison Flack Email & Phone Number

Ann Arbor, Michigan, United States

Detroit, Michigan, United States

• Planned, Coordinated, and Managed • Logistics for tradeshows, conferences, corporate events and meetings• Work as liaison between client and labor to insure all projects are being coordinated and production schedules executed properly. • Worked 1:1 with event client, show management, exhibitors, and attendees to ensure all needs are met for each event. Move in/Dismantle, create floorplans, booth needs. I.e. - furniture, carpet, pipe & drape, graphics etc.• Developed skills in planning and executing marketing elements associated with events by creating signage, coordinating with vendors, and handling event registrations.• Created proposals, contracts, production schedules, and exhibitor kits.

Northville, Michigan, United States

• Created appealing and attractive living spaces through staging homes, enhancing brand presence and contributing to property sales.• Translated staging skills into creating diverse marketing materials by crafting visually appealing spaces, selecting appropriate furniture and decor.• Executed timely and efficient staging setups to meet client deadlines and support the selling process. Maximized space and highlighted key features to optimize the perceived value of properties.

Pleasant Ridge, Michigan, United States

• Used NetSuite and Salesforce to enter data from customer purchase orders, process orders, and invoice to customer. • Work directly with sales team for missing information on orders, rejected orders, or declined payment. • Used experience knowledge to know where product should ship from (local inventory, vendor drop- ship, or out of state inventory) basic understanding of a vendor purchase order and customer purchase order. • Communicated with vendors and clients regarding invoice and shipping/delivering discrepancies.• Shared responsibility for answering, redirecting calls and shared email with order management team.• Responded to customers, sales, and vendor inquiries or questions relating to orders, order fulfillment and confirmations, vendor purchase orders and general customer service questions.• Reviewed orders, make corrections, investigate, and resolve problems with orders. • Monitored both personal and shared department email inbox for orders, and customer inquiries and questions. • Used knowledge of hardware machines and parts to answer questions for customers on phone, and email.• Used excel to update inventory spreadsheet daily, find part numbers, and dimensions for shipping.• Created shipping labels through UPS or FedEx, work in warehouse to package, label and ship hardware parts.

150 W. Congress

- Planned and executed a variety of events, including corporate meetings, conferences, product launches, and special events.- Managed budgets, timelines, and vendors to ensure successful event outcomes.- Used proficient event management software and tools, including Cvent, Eventbrite, and Salesforce.- Negotiated contracts with vendors and suppliers to ensure cost-effective solutions.- Communicated using interpersonal skills with the ability to effectively communicate with clients and vendors to ensure a high level of customer satisfaction.- Managed event logistics, including venue selection, catering, transportation, and audio-visual equipment.- Created proposals, contracts, and timelines, and ensuring compliance with legal and regulatory requirements.- Developed and implemented event marketing strategies to promote attendance and engagement.- Used Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.- Planned and coordinated events with a wide variety of companies, such as Volkswagen, General Motors, Quicken Loans, Henry Ford Health System, A&E Network, Aly Financial, Multiple Law Offices around the Greater Detroit Area (such as Johnson Law, Butsel Long, Krieger, etc.) as well as many businesses in the Penobscot Building. - Quoted venue pricing, food and beverage minimums. Handing event contacts between venue and client. - Time away from events I spent as an assistant, answering phones, responding to emails, and running errands for the business.

Southgate, Michigan, United States

- Provided exceptional guest service in assisting customers in picking out clothing. - Reached top sales conversions over entire district.- Building relationships with guests/ regulars. - Experience on cash register, in very timely matter.

Wyandotte, Mi

- Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available.- Assist guest with food and beverage selection by presenting menu, offer cocktails, suggest courses, and explain Chef's specialties.- Transmit orders to bar and kitchen by recording patrons' choices, identifying patrons special dietary needs and special requirements. - Ring sales, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork. - Keep work area clean and stocked; prepare room for dining by clothing tables and setting decorations, condiments, candles napkins, service plates, and utensils. - Promote and maintain the highest level of customer service to all guests while staying alert to their needs.