•Filing, data entry, gather property information for clients permits, and miscellaneous bookkeeping for small family-owned sign company •Managing document processes by reviewing files, records, and critical information to confirm accuracy and comply with company procedures

•Identified key promotional strategies for website and monthly newsletter with content improving navigation and distribution channels • Collaborate with graphic designers and other employees to elevate marketing campaigns and conduct market research • Updated articles and newsletters to conform to current technology standards for search engine optimization

•Manage and curate content via Canva across social media platforms, including Facebook, Instagram, TikTok, and LinkedIn, to create engaging content that resonate with target audiences •Collaborate with real estate agents to create compelling property listings, closing sales, office accomplishments and showcase them through visually appealing social media content to promote brand awareness

Prepared and served coffee, espresso drinks, blended coffees, smoothies, and teas. Reconciled daily sales after each shift, counting drawers to analyze discrepancies. Greeted customers at the front counter with superior customer service, answering questions and inputting orders into the POS system. Trained new employees in operational procedures and modeled duties for front and back house positions.