Madison Walker Email & Phone Number

Centennial, Colorado, United States

-Conduct product demos, user trainings, and delivers proposed solutions to meet the needs of the assigned customers.-Maintain customer satisfaction and serve as the primary escalation point for any customer issues or escalations that arise.-Manage the cultivation, execution and delivery of sales and service solutions to national accounts.-Collaborate with cross functional teams (including sales, finance, IT, product, development and operations) to develop project plans and optimize overall sales strategy, while providing a superior customer experience.-Maintain day-to-day relationships with clients while promoting company services across multiple organizational levels including but not limited to C-level and Executive level personnel.-Manage existing revenue, funnels, reporting and forecasts supporting business unit and customer operational goals and objectives.

Centennial, Colorado

As a VOD Specialist 2 for Comcast, I managed all video on demand content for high priority accounts such as FOX, Disney, Game Show Network, Hallmark and NewsNation (formerly WGN America). I was a cross functional collaborator between technical, sales and client customers on projects such as onboardings and workflow enhancements. I worked a swing shift where I also supported our off-shore team, assist in live events as well as providing overnight coverage to other accounts such as NBC, AMC Networks, CBS, CW and much more. During my time in this position, I also had the opportunity to be a member of Women in Cable Telecommunications’ (WICT) rocky mountain chapter. As a member, I have assisted in live production events such as WICT’s Tech It Out and Walk of Fame Events.

Greater Denver Area

As a VOD Technician 2 for Comcast, I am responsible for the end-to-end lifecycle of content for Comcast's Video On Demand department. I verify that all content and metadata received from national and local providers all over the world follow our departments specifications. A crucial part to being a successful team player to Comcast's Video On Demand department, requires me to provide positive and professional customer experience through strong written and verbal communications with a variety of unique video and telecommunication providers.

Greater Denver Area

As a VOD Technician contractor for Comcast, I was responsible for the end-to-end lifecycle of content for Comcast's Video On Demand department. I verified that all content and metadata received from national and local providers all over the world follow our departments specifications. A crucial part to being a successful team player to Comcast's Video On Demand department, required me to provide positive and professional customer experience through strong written and verbal communications with a variety of unique video and telecommunication providers.

Fort Collins, Colorado Area

Assist in providing showings for perspective tenants. My responsibilities include collecting applications, flyers of the property prior to the showings. I then meet the perspective tenants at the properties, show the property in a timely manner and answer any questions or concerns the tenants may have.

Fort Collins, Colorado Area

I create unique video content for Colorado State University’s Channel 11. I also have experience creating creative content in music and promotional videos from my time working with OnSpec. It was also my responsibility to manage our organization's social media through scheduled twitter postings and engaging with online audiences.

Fort Collins, Colorado

Assist in increasing brand recognition in Fort Collins as well as the greater Denver Metro Area, forming good relationships with customers, and creating a distribution infrastructure as the company expands into wholesale opportunities. I help to create content for the company's social media accounts. Other responsibilities include, photography and creating unique blog posts about companies products and goods.

Greater Denver Area

During my time CMO Intelligence, I gained valuable knowledge and expertise on the television, promotions, and film industry. While interning with, I learned a great deal about the importance of on-air promotions within television networks. First, I discovered that analyzing on-air promotions is a crucial component to successful media strategizing in television. Below I have provided a list of the knowledge I acquired during my internship.• Specific positions of on-air promotions during commercial breaks• The different kinds of on-air promotions• Distinctions between the three types of cross channel promotions• The fourteen different network groups in television• Specific navigation used in on-air promotions• CMO’s official technique for auditing and analyzing on-air promotions

Littleton, Colorado

During my time as a full-time summer nanny, I coordinated and conducted creative activities for two youths. I also completed daily household duties while exemplifying a positive role model encompassing strong work ethic, integrity and compassion.

Littleton, Colorado

Managed a hole in one contest for private golf course. My responsibilities included being the head employee of the program, using my communication skills to invite golfers to partake in contest, handle large amounts of money while ensuring all the details of the program went smoothly.

Fort Collins, Colorado Area

As an intern, I participated in the planning and coordination of student events and trainings. One of my responsibilities with Reach Out was placing inquiry calls and generating emails to prospective schools and organizations who had expressed an interest in coordinating a campus visit. From these inquiries, I gathered and recorded detailed information about their original request to help meet specific visit needs and make the most of their time on Colorado State University’s campus. I worked with Colorado's historically under served secondary students by providing a platform for educational outreach while directly supporting and simultaneously advancing university strategic goals in the areas of outreach, diversity, and curricular innovation.