Madison Ward Email and Phone Number
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Currently, I am working at Staples on the Digital CX team with a focus on Staples exclusive brands, specialty centers, GTM campaigns & initiatives, site navigation and paid media site placements. I’m a creative, organized, strategic thinker and go-getter, dedicated to developing an easy, innovative and seamless site experience for customers. I am a 2020 graduate from Stonehill College with a BSBA in Marketing and a BA in French. I’m a member of the Alpha Mu Alpha National Honors Association, was the President of French club and gained invaluable experience from 5 marketing-related internships including Talbots & NIC+ZOE. I studied abroad in Paris, France in the fall of 2018 attending the Paris School of Business; gaining an expanded worldview, openness to take risks, independence and resourcefulness in which I carry throughout my career. I’m a D2 Women’s Track & Field NCAA high jump qualifier, ranked 13th in the US in 2019. I currently hold both the Indoor (‘20) & Outdoor (‘19) T&F women’s high jump school records at a now D1 (‘22) Stonehill College.
Staples
View- Website:
- staples.com
- Employees:
- 29840
-
Manager, Digital ExperienceStaples Jun 2024 - Present -
Associate Manager, Digital ExperienceStaples Jun 2022 - May 2024Framingham, Massachusetts, United States• Wireframe, merchandise, build in our CMS & promote site landing pages for both staples.com & staplesadvantage• Excellent in Figma, concepting and designing page layouts using our components & thinking out of the box on acquiring maximum customer engagement • Closely monitoring data in our site header navigation, GTM/seasonal landing pages, etc. using Adobe Analytics & FullStory• Leading Jebbit strategy (3rd party quiz-taking tool) from drafting customer journey to execution within the tool. Includes working with copywriters, design, UX, merchandising, etc. • Owning partnership with the Staples Media Network team to coordinate on-site sold vendor placements and brainstorm new opportunities.• Leading site exposure for Staples Family of Brands on-site supporting new launches on the brand shops & more• Maintaining updates in our site navigation• Partner closely with staples.com homepage GTM initiatives creating/updating relevant landing pages and concepting new ideas -
Merchandising Project SpecialistStaples Jul 2021 - Jun 2022Framingham, Massachusetts, United States• Coordinated the planning & execution of the B2B staplesadvantage.com homepage to customers. • Managed weekly staples.com sponsored assets, Ink & Toner promo initiatives & marketing site updates • Tracked all SA & dotcom homepage banner performance through Adobe Analytics to inform key business decisions• Led campaign planning sessions to sync current marketing campaigns and business needs and leveraged data on successful campaigns• Maintained 10+ homepage variations and custom digital environments for unique accounts, punch out and personalization• Co-facilitated the development of SA Learn pages to increase customer acquisition and SEO ranking• Drafted creative briefs for internal agency, collected and provided feedback, proofed all materials prior to deployment, approved campaigns -
E-Commerce SpecialistStaples Nov 2020 - Jul 2021Framingham, Massachusetts, United States• Assisted in execution of B2B site strategy for staplesadvantage.com • Supported key programs and initiatives critical to the success of the business and its ability to retain the existing active customer base. • Worked cross-functionally with Merchandising, Creative, Product, UX, Sales & Marketing to improve customer shopping journey while limiting friction and drive conversion/discovery• Participate in campaign planning sessions• Organized 10+ homepage variations and custom digital environments for unique accounts, punch out and personalization• Ensuring customer relationship management by creating experiences segmented appropriately due to inventory constraints, permission limits & contractural obligations• Draft creative briefs for internal agency, collect and provide feedback, proof all materials prior to deployment, approve campaigns• Coordinated multiple projects and prioritized appropriately -
Digital Marketing InternPutman Media Sep 2020 - Nov 2020• HubSpot data migration to the Enterprise Hub across all brands by cloning and updating webpages • Tracked KPI's for digital programs and summarized email activity for all brands -
Varsity Student AthleteStonehill College Aug 2016 - May 2020• NCAA DII National Qualifier for the Women’s High Jump ranked 13th in the United States. (May 2019) • Current Stonehill College DII Women’s High Jump School Record Holder: Indoor (Jan 2020) and Outdoor (Apr 2019). • NCAA Division II, Northeast Conference Champions; (Undefeated) 7 consecutive Indoor & Outdoor seasons. (2016 - 2020)• NE-10 Field Athlete of the Week x3, Stonehill Athlete of the Week x2. (Dec 2016 - Jan 2019)• Awarded All-New England Athlete x3 seasons, NE-10 All-Conference x2. (Feb 2017 - May 2018)• NCAA Division II All-East Region Honors Coaches Association. (Feb 2018) -
Social Media Marketing Intern For The Career Development CenterStonehill College Aug 2019 - Dec 2019North Easton, Massachusetts• Planned, developed, and managed social media campaigns and posts using Hootsuite• Wrote spotlights and features of student interns, employers, and alumni weekly• Increased follower engagement on all social media platforms• Created instructional videos for the office and resources offered• Designed and created marketing and advertising materials• Monitored, tracked, and reported analytics -
Marketing Research AssociateIndustrial Search Partners I Amrop Industrial Search Dec 2019 - Apr 2020• Jointly recruited logistical expert candidates from top MBA business schools in the United States for a project with French-based International Shipping Company CMA CGM. • Acted as the French liaison between Industrial Search Partners and CMA CGM in terms of scanning applicant profiles through RecruiterLite on LinkedIn and Clockwork then conducting interviews with potential candidates.• Traveled to CMA CGM Headquarters in Marseille, France in January 2020 to check in on project schedule as well as network with business professionals in Paris, France. • Assisted Industrial Search Partners in improving their overall marketing including website design and social media. -
Retail Marketing InternTalbots Jun 2019 - Aug 2019Hingham, Massachusetts• Researched marketing opportunities around specific stores to support new store openings, renovations and relocations.• Managed and maintain working document that tracks all planned marketing activity in support of each transition. Shared document weekly with cross functional partners. • Supported the development of marketing materials by preparing documents used to brief the creative team. • Drafted communications to keep stores informed of marketing programs. • Maintained working knowledge of competitive set and share findings with broader team.• Helped create a July Recap report for the Social Media team using analytics. -
WaitressP.F. Chang'S China Bistro Inc. May 2017 - Sep 2018Natick, Ma• Awarded #1 server for a month-long period based on highest tips, table turnover, server comps, as well as desserts and appetizer sales • Provided exemplary customer service to 1,000+ customers weekly• Dealt with customer issues related to the menu and restaurant quickly and efficiently, as well as catered to individual preferences leading to satisfied customers with my service• Acquired customer service skills under a stressful and busy environment by greeting guests and helping them with any questions and or issues -
Marketing InternNic+Zoe Jun 2018 - Aug 2018Natick, Massachusetts• Created a localized Holiday Guide to be featured in each of our NIC+ZOE stores come December 2018 including researched events, holiday NIC+ZOE dressing picks, favorite holiday recipes. • Assisted the Marketing team in securing 12 different partnerships to support in-store events across all 8 NIC+ZOE stores. • Shared new, innovative ideas for the upcoming 2019 Loyalty Calendar promotions. • Completed any task given in a timely manner.
Madison Ward Skills
Madison Ward Education Details
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Marketing -
French Studies -
Junior -
High School Diploma
Frequently Asked Questions about Madison Ward
What company does Madison Ward work for?
Madison Ward works for Staples
What is Madison Ward's role at the current company?
Madison Ward's current role is Manager, Digital Experience.
What is Madison Ward's email address?
Madison Ward's email address is mw****@****ers.com
What is Madison Ward's direct phone number?
Madison Ward's direct phone number is +150859*****
What schools did Madison Ward attend?
Madison Ward attended Stonehill College, Stonehill College, Paris School Of Business, Holliston High School.
What skills is Madison Ward known for?
Madison Ward has skills like Customer Service, Social Media, Microsoft Office, Research, Marketing, Event Planning, Microsoft Word, Microsoft Excel, Teamwork, Time Management, Leadership, Communication.
Who are Madison Ward's colleagues?
Madison Ward's colleagues are Mary Weaver, Thomas Quinlan, Alan Martinez, Ashley Smith, Michael Vacanti, Carlos Espinal, Ron Trent.
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