Madison Slater Email & Phone Number

United States

Walker, Michigan, United States

Operated a tugger to unload and load packages off/in vans, trucks, and trailers quickly and efficiently. Reward Employee of Month for February 2022.Promoted to Operations Administrator after a year.

Lansing, Michigan, United States

• Supervise and manage banquet events (weddings, golf outings, business meeting, etc) varying in size from 5 – 300 people from beginning to end
• Ensure that all functions of the event are executed on time and staff is prepared and organized before required time
• Maintain constant communication with guests and on-site contact to ensure all expectations are met
• Monitor and assist banquet staff to ensure all operating procedures are followed
• Maintain high customer service and quality standards in all areas of banquet events

Lansing, Michigan, United States

• Respond to customer needs and provide excellent customer service by answering phones, assessing needs, and problem solving
• Use multiple databases and software systems of varying complexity to create, update and query records, process insurance applications, and obtain information
• Review, evaluate, and categorize incoming documents while ensuring completion and accuracy

Greater Lansing

- Identified and cold called new business prospects - Maintained existing accounts and developed relationships with new customers - Executed all aspects of the sales process: needs assessments, customer quotes, closed new accounts, and provided training- Demonstrated and presented products to janitorial staff and facility managers (ex: Clorox T-360.

Dewitt, Michigan, United States

- Maintained high standards of food quality by reviewing shipments, overseeing preparation, and monitoring employee performance - Was responsible for training new employees and opening/closing shop- Provided excellent customer service, especially when handling customer concerns or complaints- Created social media posts and monthly ice cream specials

Big Rapids, Michigan

- Trained new employees and delegated daily tasks and responsibilities - Cross-sold products to customers within Kilwins and the Old Pioneer Store - Demonstrated continuous knowledge of menu and service offerings, including promotional products - Maintained a positive work environment to encourage productivity

Big Rapids

- Coordinated social media outreach on platforms such as Facebook, LinkedIn, Hootsuite, and Google Ads - Developed ads targeting specific users for key promotions - Designed and presented social media campaign ideas- Communicated with Real Estate agents around the area - Represented the agency at a local fair

Bachelor Of Science - Bs, Marketing - Sales

Activities and Societies: American Marketing Association, Ferris State Cross Country and Track Team Member

Education record

Activities and Societies: Cross Country and Track Team Member. 2x NJCAA Cross Country National Champion