Madison Slater Email & Phone Number

• As JSCM Group's Executive Vice President of Security & Operations, I am primarily responsible for the overall success and profitability of the Blue Team. This department is responsible for all NOC and SOC support.
• Developed strategic plans and procedures for internal cybersecurity processes.
• Developed security awareness programs and training, both internally and for clients.
• Regularly evaluated cybersecurity threats and organizational risks to develop new protective controls both internally and for clients.
• Developed and oversaw disaster recovery policies and procedures to ensure business continuity.
• Oversaw support procedures, including ticketing, contract management, and client relationships.

• As Vice President of Security & Operations, my focus was on running JSCM Group's Red Team, responsible for all security auditing and testing.
• Led security audit team, providing security assessments, network audits, penetration tests and social engineering tests.
• Acted as head of Incident Response team on various client engagements ranging from email breaches to ransomware.
• Helped develop incident response plans based on a variety of security incidents.
• Created highly detailed reports, as well as executive overviews, for client assessments and security testing.
• Acted as Fractional CISO for multiple clients to assist with building of cybersecurity program.

Charlotte, NC

• Led support team comprised of managed security services as well as security auditing.
• Acted as security auditor, performing various security testing including internal vulnerability testing and social engineering.
• Acted as escalation engineer for network security services.
• Oversaw organization’s operational functions, including client contracts and client satisfaction.
• Worked alongside Sales team to develop offerings for client services.

Charlotte, North Carolina Area

• Provided project management, both for internal and client projects.
• Developed procedures for reporting on findings from security audits.
• Acted as contributing member of support team, providing assistance on network security issues.
• Instituted SLA and oversaw implementation with contracted clients.

Charlotte, North Carolina Area

• Developed help desk procedures for tracking of client issues.
• Coordinated support requests received from clients to support engineers.
• Acted as contributing member of support team, addressing issues with client firewalls and networks.
• Developed documentation for client security audits.

• Provided technical support to faculty, staff, and students.
• Held monthly training sessions with faculty and staff.
• Oversaw
• Responsible for computer repair/maintenance including hardware replacement, spyware and virus removal, and computer imaging.
• Responsible for creating communication material, including weekly newsletters and website updates.

Albemarle, North Carolina

• Provided technical support to faculty, staff, and students.
• Assisted with lessons regarding implementation of technology into the classroom.
• Created training content for faculty and staff.
• Acted as faculty advisor for multiple student groups.

Associate'S Degree, Accounting

Education record