Madison Wilson Email & Phone Number

Durand, Mi, Us

Durand, Mi, Us

Manage purchasing process for over 300 goods including buying and receiving goods, contract negotiation, vendor sourcing, product research, and cultivating strong vendor relationships.• Establish and manage a detailed monthly and quarterly forecast of over 50 key items, facilitate demand review, and drive alignment of a 12 month forecast with sales and production teams.• Collaborate with cross-functional teams to analyze market trends and production schedules to develop procurement processes that support those trends.• Implemented inventory control measures resulting in a reduction is excess inventory and decrease in stock outs.• Created and implemented SOPs for the purchasing department that increased efficiency and improved collaboration among departments.

Auburn Hills, Michigan, Us

* Utilize our ERP system & Salesforce to manage over 275 customer orders per month. * Supported and maintained new order management via E-Commerce Portal and RPA order flow creating 85% customer adoption in 12 months.* Partner with the outside sales team on pricing, product availability, product planning, contracts, market intelligence, forecasts, and new business development* Consistently meet customers expectations by developing trusted relationships with key stakeholders both internally and externally to drive continuous improvement* Act as a liaison between logistics team and plant team to meet customer delivery and business commitments.* Establish and maintain Key Performance Indicators (KPI's) across multiple teams providing a source of truth and transparency between internal teams.

Stockholm, Stockholm County, Se

Collaborated with team members to achieve optimal organization of inventory room while unloading trucks with 100+ items and completing an inventory audit throughout the entire store.Engaged with customers to complete purchases, locate items, and join rewards programs to ensure a 38% loyalty and to guarantee customer satisfaction was met.Resolve customer complaints and negotiate solutions while offering unparalleled customer support.