Account Executive, Client Experience
Current- Managing multiple healthcare, tech, and CPG accounts by setting client expectations, developing detailed project outlines and workback timelines, fostering client relationships, and assigning team members to specific tasks- Built a project management process from the ground up to manage all account deliverables. Utilizing this process for three accounts I'm leading to simultaneously manage upward of ~100 tasks at any given moment. Trained account leads to implement framework for Sharpen (McGraw Hill), Xiidra (Bausch + Lomb), and Mead Johnson Nutrition accounts.- Primary point of contact for clients, account lead, project manager for internal teams, leading all internal and client meetings - Team leader on WellStreet, Onfido and Huggies accounts- Supporting on Xiidra and Enfamil accounts