Ma Ei Phyo Myint

Ma Ei Phyo Myint Email and Phone Number

Application Support Analyst | Customer Success Enthusiast @ BlackLine
woodland hills, california, united states
Ma Ei Phyo Myint's Location
Tampa, Florida, United States, United States
Ma Ei Phyo Myint's Contact Details

Ma Ei Phyo Myint work email

Ma Ei Phyo Myint personal email

n/a
About Ma Ei Phyo Myint

Analytical & Detail-Oriented Technical Support Analyst with 3+ years experience in customer support and account management for high-volume SaaS environments. With a proven record to thrive in fast-paced environments, I consistently exceed key performance indicators. I’m eager to bring the same work ethic and passion to a company fostering a great mission and values.

Ma Ei Phyo Myint's Current Company Details
BlackLine

Blackline

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Application Support Analyst | Customer Success Enthusiast
woodland hills, california, united states
Website:
blacklineblog.com
Employees:
1189
Ma Ei Phyo Myint Work Experience Details
  • Blackline
    Application Support Analyst
    Blackline May 2024 - Present
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  • Freelance
    Social Media Marketing Manager
    Freelance Jan 2022 - Present
    - Utilized CRM tools (G-Suite) to manage client projects, providing consistent updates for 100% of clients.- Executed content briefs that engage on TikTok, Instagram, and YouTube consistently for E-commerce brands with proper ad formats.- Drove 2000+ visitors to an E-commerce brand's website within 48 hours through organic content creation.
  • Ideagen
    Level 2 Support Engineer
    Ideagen Sep 2023 - May 2024
    • Maintained integrity of clients ticket flows through utilizing Zendesk and effectively communicating technical information to non-technical clientele.• Utilized Microsoft SQL to create and run scripts finding the correct data points that lead to resolutions of over 100 client inquiries per month.• Proactively created and edited 5 knowledge based articles for better practices and engaging in team discussions on future improvements of the role.
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  • Patientpoint®
    Technical Support Specialist L1
    Patientpoint® Feb 2022 - Sep 2023
    Tampa, Florida, United States
    • Processed 45+ outbound calls and emails daily to troubleshoot devices whilst communicating technical jargon to non-technical customers and escalating cases accordingly. • Detailed documentation of data within Salesforce for cross functional success of departments. • Lead in special projects that increased the company's ad-play revenue by 5-10% monthly.
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  • Baycare Health System
    Information Desk Clerk
    Baycare Health System Jul 2021 - Feb 2022
    Clearwater, Florida, United States
    • Engaged with 100+ visitors daily to ensure operational success of patient appointments and visitors. • Fluidly communicated with team members through use of Microsoft Office applications such as Teams. • Maintained inflow of traffic by directing vendors & referrals to their points of contact
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  • Target
    Styles Consultant
    Target Nov 2019 - Jul 2021
    Florida, United States
    • Advocated consumers' concerns and reassuring stock on product. • Attracted 200+ customers daily to new products by managing on-floor presentations and marketing value props. • Ensured intrapersonal connection with customers by making sales fun & personable
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  • Pdq Restaurants
    Cashier
    Pdq Restaurants Aug 2018 - Jan 2020
    Pinellas Park, Florida, United States
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Ma Ei Phyo Myint Education Details

Frequently Asked Questions about Ma Ei Phyo Myint

What company does Ma Ei Phyo Myint work for?

Ma Ei Phyo Myint works for Blackline

What is Ma Ei Phyo Myint's role at the current company?

Ma Ei Phyo Myint's current role is Application Support Analyst | Customer Success Enthusiast.

What is Ma Ei Phyo Myint's email address?

Ma Ei Phyo Myint's email address is ma****@****are.org

What schools did Ma Ei Phyo Myint attend?

Ma Ei Phyo Myint attended St. Petersburg College, St. Petersburg College.

Who are Ma Ei Phyo Myint's colleagues?

Ma Ei Phyo Myint's colleagues are Andy Carfax A.c.m.a., Tim Gudgeon-Osterritter, Praveen Sachdeva, Andreea Selin, Rachel Gallagher, Ranjan M, Lucas France.

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