Support Escalation Specialist
Current
Oct 2024 - Present
AeroLeads people directory · profile
Mae Linden Email & Phone Number
Data Operations | Analysis | Storytelling | Customer Support | Arts & Culture
at
Tessitura
1 work email found
@tessituranetwork.com
3 phones found area 253
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Data Operations | Analysis | Storytelling | Customer Support | Arts & Culture
Location
Tacoma, Washington, United States
Company size
Who is Mae Linden? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mae Linden is listed as Data Operations | Analysis | Storytelling | Customer Support | Arts & Culture at Tessitura, a with 209 employees, based in Tacoma, Washington, United States. AeroLeads shows a work email signal at tessituranetwork.com, phone signal with area code 253, and a matched LinkedIn profile for Mae Linden.
Mae Linden previously worked as Support Escalation Specialist at Tessitura and Support Specialist Team Lead at Tessitura. Mae Linden holds Bachelor'S Degree, English Language And Literature, General from Whitworth University.
Company email context
Email format at Tessitura
This section adds company-level context without repeating Mae Linden's masked contact details.
*@tessituranetwork.com
71% confidence
AeroLeads found 1 current-domain work email signal for Mae Linden. Compare company email patterns before reaching out.
Profile bio
About Mae Linden
I am a creative problem-solver, dedicated storyteller, and self-taught database manager. I can balance the unique needs of any organization with best practices and ever-changing technology in the arts & culture sphere. I am comfortable interpreting all manners of requests and digging into documentation to find the best solution for the timeline presented. I have 12+ years of experience in the Non-Profit Arts & Culture landscape. Currently, I work with Tessitura to support more than 800 organizations in their daily database needs.
Listed skills include Customer Service, Social Media, Editing, Stage Management, and 20 others.
Current workplace
Mae Linden's current company
Company context helps verify the profile and gives searchers a useful next step.
Tessitura
10 roles
Mae Linden work experience
A career timeline built from the work history available for this profile.
Support Specialist Team Lead
● Provided technical support to network of 800+ member organizations in the use of Tessituraand all partner integrations● Co-developed and tested a variety of new queue management processes, improving SLO success by 27%● Created quick reporting tools to aid in ticket management● Managed a portfolio of 125+ organizations, with a focus on rebuilding organizational confidence and knowledge
Nov 2022 - Oct 2024
Support Specialist
● Provided technical support to network of 700+ member organizations in the use of Tessituraand all partner integrations● Coordinated trainings on local installations for other staff members● Presented webinar on changes to HTML Templates as part of the v16 Learning Program
Nov 2021 - Oct 2022
Senior Manager Of Information Systems
● Led team of 20 end users through cloud server migration● Developed digital health check management system for staff and artists● Provided coverage for several temporarily furloughed positions
May 2021 - Nov 2021
Assistant Manager - Crm Operations
● Reduced usage of additional paid support by 62%● Implemented project management systems through Microsoft Sharepoint● Introduced data integrity standards including regular NCOA updates and segmentation tactics● Increased overall usage of Tessitura CRM, from Print-At-Home tickets to Analytics reporting● Reduced annual audit timeline from 12 months to 3 months through documented proceduresfor gift entry and regular reconciliation
Apr 2019 - May 2021
Data Operations Coordinator
• Designed custom reports, data appends, and SQL queries to accurately track sales and donations for a variety of business information needs• Streamlined acknowledgement letter process, ensuring that donation letters go out daily• Ensured accurate and efficient recording of more than $16 million in donations annually• Reconciled daily cash deposits and monthly revenue reports with Finance
Jul 2016 - Mar 2019
Ticket Office Coordinator
• Wrote documentation for employee training and managed training for team of twelve people• Managed small team during evening and weekend shifts for 500+ ticketed events per year• Revitalized ticketing programs aimed at young audiences, increasing revenue by an average of 11% over three years• Created a ticket donation tracking system to efficiently process 500+ requests a year
Feb 2015 - Jul 2016
Ticket Services Associate
• Implemented inventory tracking procedures• Provided high level of customer service to all patrons and handled escalations
Oct 2012 - Feb 2015
Technical Intern
• Lead the construction and painting of set for all summer productions.• Oversaw fly system and backstage operations during performances.
Jun 2012 - Aug 2012
Intern
• Managed daily sales in costume shop over the summer• Provided top-tier customer service internally and externally• Created a system for combining old data into a new CRM software
Jul 2010 - May 2012
Team & coworkers
Colleagues at Tessitura
Other employees you can reach at tessituranetwork.com. View company contacts for 209 employees →
AR
Ashlee R.
Colleague at TessituraGreater Chicago Area, United States
View →
JM
Jennifer Mcclure
Colleague at TessituraNashville Metropolitan Area, United States
View →
MS
Melissa Scott
Colleague at TessituraCincinnati, Ohio, United States
View →
VV
Vlogs Vedio
Colleague at TessituraPrato Allo Stelvio, Trentino-Alto Adige, Italy
View →
KD
Kelly Dominguez
Colleague at TessituraMinneapolis, Minnesota, United States
View →
CW
Chris Wallingford
Colleague at TessituraRochester, New York Metropolitan Area, United States
View →
BP
Brian Pedaci
Colleague at TessituraLakewood, Ohio, United States
View →
NB
Nicola Blackburn
Colleague at TessituraNottinghamshire, England, United Kingdom
View →
LO
Luke Oakley
Colleague at TessituraUnited Kingdom
View →
DR
Dylan Reeder
Colleague at TessituraUnited States
View →
Ashlee R.
Colleague at TessituraGreater Chicago Area, United States
View →
JM
Jennifer Mcclure
Colleague at TessituraNashville Metropolitan Area, United States
View →
MS
Melissa Scott
Colleague at TessituraCincinnati, Ohio, United States
View →
VV
Vlogs Vedio
Colleague at TessituraPrato Allo Stelvio, Trentino-Alto Adige, Italy
View →
KD
Kelly Dominguez
Colleague at TessituraMinneapolis, Minnesota, United States
View →
CW
Chris Wallingford
Colleague at TessituraRochester, New York Metropolitan Area, United States
View →
BP
Brian Pedaci
Colleague at TessituraLakewood, Ohio, United States
View →
NB
Nicola Blackburn
Colleague at TessituraNottinghamshire, England, United Kingdom
View →
LO
Luke Oakley
Colleague at TessituraUnited Kingdom
View →
DR
Dylan Reeder
Colleague at TessituraUnited States
View →
2 education records
Mae Linden education
Bachelor'S Degree, English Language And Literature, General
Bachelor'S Degree, Theatre/Theater
FAQ
Frequently asked questions about Mae Linden
Quick answers generated from the profile data available on this page.
What company does Mae Linden work for?
Mae Linden works for Tessitura.
What is Mae Linden's role at Tessitura?
Mae Linden is listed as Data Operations | Analysis | Storytelling | Customer Support | Arts & Culture at Tessitura.
What is Mae Linden's email address?
AeroLeads has found 1 work email signal at @tessituranetwork.com for Mae Linden at Tessitura.
What is Mae Linden's phone number?
AeroLeads has found 3 phone signal(s) with area code 253 for Mae Linden at Tessitura.
Where is Mae Linden based?
Mae Linden is based in Tacoma, Washington, United States while working with Tessitura.
What companies has Mae Linden worked for?
Mae Linden has worked for Tessitura, Tessitura Network, Michigan Opera Theatre, Seattle Symphony, and Seattle Children'S Theatre.
Who are Mae Linden's colleagues at Tessitura?
Mae Linden's colleagues at Tessitura include Ashlee R., Jennifer Mcclure, Melissa Scott, Vlogs Vedio, and Kelly Dominguez.
How can I contact Mae Linden?
You can use AeroLeads to view verified contact signals for Mae Linden at Tessitura, including work email, phone, and LinkedIn data when available.
What schools did Mae Linden attend?
Mae Linden holds Bachelor'S Degree, English Language And Literature, General from Whitworth University.
What skills is Mae Linden known for?
Mae Linden is listed with skills including Customer Service, Social Media, Editing, Stage Management, Research, Arts Administration, Time Management, and Event Planning.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Mae Linden you were looking for.
Sue-Mae Linden
2 email domains
Alice Mae Linden
1 email domain