Mae Yang Email & Phone Number

- Increased Facebook followers by 1,000% and Instagram followers by 17.8%- Achieved a remarkable 315% increase in Facebook page reach and a 66% increase in Instagram page reach- Utilized creativity to develop diverse and engaging content for social media platforms- Conducted thorough review and editing of posts to ensure high-quality presentation- Performed comprehensive social media audits on Facebook and Instagram to assess performance and identify areas for improvement- Demonstrated strong commitment to goals, achieving significant progress despite not attaining the desired targets- Responsible for posting content and stories across social media channels- Actively engaged with followers by commenting on posts and responding to comments- Developed deep understanding of clients' interests and hobbies to effectively target specific niches and promote Career Bloom's services to potential clients

- Identified meal orders from local restaurants and delivered food promptly and diligently to residential and business customer's locations, hotels included- Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings- Maintained consistent on-time delivery record with 95% of orders arriving ahead of schedule- Effective communication with customers to coordinate deliveries and keep in touch about order status and details such as estimated time of delivery, order issues, and special delivery instructions- Ability to build strong relationships with store personnel and communicate effectively about customer's orders- Formulated and executed solutions to customer's problems or concerns about their orders

- Responsible for promoting sales and cross-sells, offering alternatives and closing sales while maintaining rapport with customers- Responsible for full operations of store in the event that the manager was unavailable- Applied and developed strong communication skills to provide exemplary customer service- Demonstrated independent initiative and collaborative teamwork with supervisors and store manager on assigned projects- Strived and enhanced verbal communication and effective listening for positive and attentive interactions with customers and coworkers

- Clean, organize, and maintain the appearance of the front desk and office- Perform assigned tasks efficiently and effectively- Greet and orient students, staff, and parents to residence hall hours- Carefully follow office procedures to authorize visitors to enter the residence hall- Maintain strict confidentiality to protect privacy of residents- Perform inventory to monitor and order food and beverages for residents and guests- Complete written inventory reports for supervisor