Maggie Kleber Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

Spearheaded the development of a groundbreaking program within the Independence Program, collaborating closely with the Project Management Office (PMO) to ensure seamless execution.· Appointed as the lead for an ongoing project aimed at enhancing the Continuous Care Services program, streamlining operations, and optimizing service delivery.· Demonstrating proficiency in general program management, facilitating smooth integration between the Independence Program, Continuous Care Services Team, and new Case Management team.· Directed program data analysis initiatives in collaboration with the Missions Data & Insights team (MD&I), leveraging insights to drive informed decision-making and improved efficacy.· Conducted comprehensive staff training sessions, covering standard operating procedures, and providing foundational training in case management and social services principles.· Established as the subject matter expert on all facets of Independence Services implementation, overseeing the case management of independent contractors and vendors crucial to IP service provisions.

Pittsburgh, Pa, United States

Acted as the primary liaison for severely injury veterans and their families, facilitating their seamless integration into the Independence Program and other relevant WWP initiatives.· Provided personalized support to individuals facing a range of physical, mental, and cognitive challenges, adhering to a philosophy of tailored services aimed at empowering veterans and enhancing their independence and overall quality of life.· Ensured accuracy of all data entries on Salesforce for each warrior’s chart, maintaining high standards of data integrity and organization.· Collaborated effectively with various WWP programs on event coordination and program briefings maximizing impact across initiatives.

Pittsburgh, Pennsylvania, United States

Delivered direct and comprehensive housing case management services in accordance with VA-funded grant guidelines, ensuring adherence to grant requirements and client needs.· Collaborate closely with teammates, Veterans Affairs Healthcare for Homelessness staff, and community partners to deliver comprehensive case management, benefits assistance, medical referrals, employment opportunities, and supportive services to veterans.· Played a key role in auditing both paper and digital files annually as grant cycles approached completion, ensuring accuracy and compliance with grant specifications.· Collaborated with the organization during the Joint Commission process, contributing to the achievement of accreditation status.· Maintained strict compliance with grant regulations throughout my tenure, safeguarding the organization’s eligibility for annual grant renewals.

Supportive Services for Veterans and their Families Grant-Provide direct and comprehensive housing case management to 30 Veteran households. This case management included budgeting, goal setting, employment counseling, and housing case management services on a monthly basis.-Complete a comprehensive assessment for eligible Veterans and maintain an updated SSVF program case file with necessary documentation-Collaborate and coordinate with other community resources such as permanent housing providers and social service providers-Attend outreach events, maintaining a professional presence to provide company and program briefings to organizations and individuals. -Provide counseling opportunities at the VA Domiciliary on a quarterly basis.-Attend monthly homeless alliance meetings for Allegheny County.

Pittsburgh, Pennsylvania

• Partner with Account Manager in assigned territory to educate facilities, institutions, and private patients about ExactCare Pharmacy to grow assigned territory. • Keep lines of communication open between assigned Account Manager and Regional Sales Director to address any potential issues that may/may not arise. · Manage the patient assessment process to grow business and maintain referral relationships. • Conduct home assessment meetings with patients and/or their families, health professionals, etc. to assess and review their situation related to their medication. • Responsible for accurate data entry in compiling all patient medication with the appropriate prescription information to ensure the patient will receive the exact medication at the exact time. • Maintain accurate records and prepare reports for the consistency of information to be shared with the Exact Care Pharmacy team.

• Provide community-based assistance to consumers with identified mental illnesses, including the distribution and observation medications.• Create rehabilitative plans to address the following budgeting, activities of daily living, and housing concerns consumers may have.• Actively managing a caseload of consumers, in collaboration with the consumer creating a treatment plan and updating it every six month.• Conduct intake assessments with new consumers to Mercy Behavioral Health.

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• Processed applications from the employees of Giant Eagle Inc as part of the Team Member Care Fund (Employees Assistance program).• Participated in bi-weekly meetings to review the status of applications submitted to the Team Member Care Fund.• Worked on behalf of applications to secure utilities and other forms of public assistance.

Greater Pittsburgh Area

• Make outbound calls to US Military Veterans seeking assistance from outside service providers, as well as accept calls from veterans.• Communicate with veterans from different backgrounds and from different service eras and assess their state to meet multiple needs.• Have a continuous communication with different service providers in the Greater Pittsburgh Area to provide the veterans with as many services as possible.• Implemented a system for PAServes Unable to Contact category, making it easier to establish contact with veterans in the program.• Attend Veteran’s Court to network with service men and women who have found themselves with legal troubles, offering to locate necessary services.• Organize Veterans’ applications for services, ensuring the timely and accurate filing of all necessary paperwork including DD214 forms, and other intake paperwork

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science, Clinical Psychology

Activities and Societies: Delta Zeta SororityI have acquired a minor in Biology during my time at Edinboro. The classes I have taken.

Master Of Science - Ms, Industrial And Organizational Psychology