Maggie Mackinnon Email and Phone Number

Provided attentive, enthusiastic, and courteous service at an upscale restaurant Anticipated guests needs and responded appropriately to their concerns and requestsDisplayed knowledge of all menu items, including daily specials, beverages, and wines to provide excellent serviceScheduled and managed reservationsGreeted an average of 300 guests per day and escorted them to their tablesTrained 3 new hosts in customer service and conflict resolution strategies to ensure guests were satisfied

Assisted with research, production, posting and maintenance of client’s social media platformsDeveloped engaging and compelling copy for Western Michigan University’s social media platformsAssisted with photography and content creation for clients Collaborated with team to create visually appealing and cohesive digital assetsPerformed weekly social media moderation and community engagement

Delivered attentive, enthusiastic, and courteous service in a fast-paced dining settingWorked efficiently in a team to ensure the restaurant ran smoothly and delivered a high level of customer service

Provided childcare to infants, toddlers, and school-aged childrenMaintained a safe, clean, and engaging classroom environmentUsed positive classroom management strategies to foster a productive community of learners

Taught children (ages 3+) how to ice skateLead instructor of a class of 10-15 childrenFostered a productive, enthusiastic, and engaging classEngaged with children on an individual basis to help build positive relationships