As Accounts Receivable Officer, the three main tasks were invoicing, contract review and debt and payment collection. Joining on the cusp of the busy Spring event period, I was able to learn and apply the business policies and procedures very quickly and become a productive team member within my first week.I increased my workload from basic pre-event fixed price invoicing to more complex post-event analysis and invoicing by my third week, to assist with the increased seasonal demand. I was able to hit the ground running and produce accurate invoices within contractual deadlines.In addition to phone and email debt collection, I was able to undertake investigations of invoices, provide helpful customer service and process credit card payments over the phone. The role largely involved identifying errors or omissions made by the Event Planning and Sales teams; my professional and affable demeanor allowed me to fulfil my duties quickly and harmoniously.

A central hub for all things People and Culture for 530+ team members:* HRO Tasks*Facilitating and assisting throughout the entire employee lifecycle. Preparation of onboarding documents (contract, PDs, policies and super/TFN/FairWork commencement forms), processing and following up outstanding requirements (police background checks, licences and qualifications). Team member transfers/promotions/changes through to offboarding are efficiently prepared and processed. All team member movements are recorded for monthly reports.Preparation for Orientation includes creating and configuring online accounts, ordering name badges, creating encoded Photo ID Proxy cards and proving tech support for all HR systems. Ongoing tracking and digital record management using HRIS (Connx) with excellent attention to detail is critical. Efficient and professional communication occurs across all levels and departments, to ensure we operate as a cohesive team and provide the best team member experience.* L&D Tasks*Develop interactive online training programs (Articulate). Deploy online training to LMS (Moodle and Litmos) and track/report completions. Arrange on-site group training. Maintain internal licencing system for equipment usage / compliance. Monitor and remind departments of expiring licences and training.* General Admin & HR Reception * Greet and announce people to the HR office: team members, candidates and appointments. Provide friendly and efficient on-the-spot service to team member issues. As well as all those wonderful fundamentals of a smooth running of an office: stationery, mail & email processing, routing paperwork for payroll/managers, updating the team Wordpress website with announcements and new content, preparing a weekly team Mailchimp newsletter featuring birthdays, a Friday Funny and a Wellness section. Employee engagement and experience is of great importance.

Dual role as HR Instructional Designer and Marketing Web Developer.Create infographics and interactive e-learning programs based on old-school written policies and procedures. For example Food Safety, Allergen & Intolerance Awareness online course to reflect Sharepoint policies, procedures and processes.Update web page content, develop custom Wordpress functionality (php) and roll out rebranding CSS to existing website.