Maggie Serrano Email & Phone Number

As a Customer Success Manager at Red Sift, I help businesses protect their data and email security with a cloud-based platform that leverages artificial intelligence and machine learning. I have been working in this role for over a year and have achieved multiple milestones, such as increasing customer retention, satisfaction, and loyalty, reducing churn and attrition, and generating referrals and upsells.I have over eight years of experience in the information technology and services industry, where I have developed skills in customer success, customer relationship management, analytical skills, OS X, iLife, intercultural communication, policy analysis, and iOS. I also hold three certifications that validate my expertise in cloud computing, data security, and customer success management: MCSA: Office 365, Elite Sifter, and CCSM Level 1. My mission is to help customers achieve their goals and solve challenges with innovative and reliable solutions.

Listed skills include Customer Service, Iwork, Microsoft Office, Ios, and 23 others.