Maggie Chu Email & Phone Number

Taipei City, Taiwan

Promoted to Senior Product Manager to oversee and scale AI/ML-driven product initiatives across teams, expanding the scope of responsibility to drive key strategic objectives and impact at a broader organizational level. Led a cross-functional team to deliver major AI-powered product features, significantly improving user engagement, and optimizing operational efficiency.• Directed the development of AI/ML-powered product improvements, including real-time recommendation systems and NLP-driven enhancements.• Expanded ownership of the product roadmap across AI/ML initiatives, leading strategic decision-making and aligning product development with company OKRs and long-term goals.• Spearheaded cross-team collaboration, managing product vision while working closely with engineers, designers, and data scientists to drive innovation in AI-powered features.• Established AI/ML best practices and frameworks, enabling the team to efficiently deliver data-driven solutions that aligned with user needs and business priorities.• Collaborated with senior leadership to define the strategic direction for AI/ML product development, optimizing resources and setting quarterly and annual OKRs to achieve key outcomes.

Promoted to product manager and independently led a squad to discover, develop, and launch major product features that are in line with our OKRs. Successfully launched Codementor Events Room (a zoom-like virtual conferencing tool) to create an end-to-end experience for developers, integrated 3DS into our payment system to combat fraud, led SEO efforts to improve traffic, and rolled out HireAI (an AI/ML tool built on top of GPT-4) to make finding software developers easier for clients.• Owned and managed product roadmap and OKRs.• Managed the end-to-end product development process by closely collaborating with cross-functional team members such as developers, designers, data scientists, and other relevant stakeholders.• Worked closely with data analysts to define relevant data that needs to be tracked with SQL, Ampltiude, Hotjar, and/or Fullstory.• Derived major insights from data and user research to drive and pivot product decisions.• Collaborated with sales and recruiting team to understand client's needs and to optimize internal workflow.

Codementor is the largest live mentorship platform for software developers. In response to increasing demand, Arc.dev was born to meet the vision of lowering the friction of remote work for both sides of the hiring equation. I joined Codementor (mentorship platform under Arc) in 2021 to improve the existing mentorship business and also successfully launched Codementor Events - a developer community and virtual events platform where developers learn and share new tools, technical concepts, and career tips.• Led and synthesized user research that later informed the launch of Codementor Events.• Analyzed user data using SQL, BigQuery, Amplitude, and Fullstory to inform product decisions.• Automated internal processes and product flows using Zapier and SQL• Defined and wrote product requirements and specs, managed product roadmap, set up A/B test, and launched major features.• Worked closely with the support team to optimize internal processes and reduce the amount of fraudulent transactions.• Collaborated with developer advocate to improve mentor's onboarding experience.

Beijing, China

Global Future Leaders Program (annual cohort of 20-30 people across different regions, business groups, and functions) immerses high-achieving college graduates into a five-year job rotation program on a fast-track to corporate leadership. I was selected as the only undergraduate product manager to join the Global Future Leader program - placement in consumer PCs (convertible laptops).I initially joined to explore the realm of hardware product management but decided to move on to a fast-paced opportunity offered by Arc & Codementor that centers on software development.• Managed the entire product lifecycle of 2 Yoga convertible laptops from analyzing the market, defining and presenting MRDs (Market Requirements Document), aligning with senior executives and stakeholders, collaborating with R&D, product designers, ODMs, and other functions, to launching products globally.

Greater New York City Area

Formerly Discovery Inc

Greater New York City Area

Tech@NYU is growing the student technology culture at NYU and in NYC. We host events that unite students and help them make stuff, connect with people, and more.

Greater New York City Area

Tokyo, Japan

Berlin Area, Germany

Greater New York City Area

Greater New York City Area

Bachelor Of Arts (B.A.), Computer Science, Global Liberal Studies (Concentration: Critical Creative Production)

Activities and Societies: Spent junior year in Berlin, Germany. Coursework in German Conversation and Compositions. Liberal Studies.

Web Development, Computer Science

Full-stack web development

German Language And Literature

Spent my junior year abroad in Berlin, Germany through NYU Berlin. Cross-registered with Humboldt University of Berlin. Selected Courses.

Bachelor'S Degree, Computer Science