Maggie Johnson Email & Phone Number

Loveland, Colorado, United States

• Process and analyze all data for individually assigned parts of the product in order to make meaningful conclusions and recommendations to product owners and dev teams• Independently manage deadlines and competing priorities based on the needs of our customers and the business as a whole • Communicate cross-functionally with both support and product development teams to ensure customer issues/requests are addressed in a timely manner

Loveland, Colorado, United States

• Handle customer interactions by phone and email to troubleshoot technical issues and solve a variety of problems • Ensure customer satisfaction by providing a positive experience • Facilitate training classes for new employees and assist with the development of training materials • Develop email footer designs for customers using HTML coding

Loveland, Colorado, United States

• Providing phone support to customers while maintaining a high level of customer service • Educating customers on available products and services in order to help them effectively use our products and services to maximize their marketing strategies• Independently utilizing a variety of resources to troubleshoot technical issues • Analyzing customer inquiries to determine the appropriate escalation processes and de-escalation strategies to ensure customer satisfaction

Longmont, Colorado

• Providing phone support to customers while maintaining a high level of customer service • Educating customers on available products and services in order to help them effectively use our products and services to maximize their marketing strategies• Independently utilizing a variety of resources to troubleshoot technical issues • Analyzing customer inquiries to determine the appropriate escalation processes and de-escalation strategies to ensure customer satisfaction

Hastings, Ne

• Generated consumer interest in a start-up business by assisting with outreach, design elements, and event planning • Utilized skills in writing, marketing, design/décor to help develop the Steeple Brewing brand and image

Hastings Ne

• Executed all front office duties independently, including fielding customer complaints/inquiries • Strengthened company website/rental listings by updating information and improving navigation • Managed lease agreements, invoices and payments

Englewood Co

• Created a series of installations as part of a highly-collaborative team of artists • Formulated ideas, engineered models and plans, pitched ideas, addressed issues with materials/construction• Headed and planned one specific installation from initial concept to completion*A video of our installations and process can be seen on the MOA website. A link is provided below.

Bachelor Of Arts - Ba, Fine And Studio Arts

Activities and Societies: Alpha Chi (Academic Honorary), Sigma Alpha Iota (Music Fraternity), Hastings College ChoirMinor in Small.

Tefl Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor