• Spearhead strategic initiatives by evaluating existing business processes and pinpointing opportunities for automation, driving efficiency and innovation.• Design, refine and test technical architectures to align with clinical Standard Operating Procedures (SOPs), ensuring seamless integration and compliance.• Deliver workshops and presentations to diverse audiences, effectively communicating complex software solutions and demonstrating strong presentation and verbal communication skills.• Collaborate with cross-functional teams to enhance customer success and optimize software utilization across multiple departments, fostering interdepartmental synergy.• Validate software solutions and created comprehensive User Acceptance Testing (UAT) documentation, ensuring a thorough understanding of technical requirements and end-user needs.

• Performed patient interviews to update medication histories• Investigated discrepancies between healthcare facilities• Identified and reported potential concerns to healthcare team• Recommended appropriate changes in therapy • Wrote formal notes, documenting the findings

• Reviewed patient data and developed evidenced based recommendations to present to primary care team on daily rounds• Led patient cases, topic discussions, and journal clubs, presenting to pharmacists and pharmacist candidates.• Provided in-service education to other healthcare practitioners when needed

• Participated in daily rounds, working with team members to provide appropriate recommendations• Compiled an all-inclusive list of psychotropic medications for Mass General Brigham physician use• Led weekly medication groups, leading medication related discussion and answering patient questions• Published an article in the McLean Pharmacy Newsletter about the efficacy and safety of antidepressant use in children and adolescents

• Manufactured and compounded chemotherapeutical medication• Conducted continuous stock assessment• Utilized drug information resources• Prepared and delivered medication• Collaborated with healthcare professionals to ensure the best care• Compounded Pfizer and Moderna vaccines in a fast paced environment

• Specialized in the manufacturing and compounding of pediatric medication• Delivered medications in “Code Blue” emergencies • Consulted healthcare professionals to address a pediatric specific population• Continuously preformed stock assessment

• Implemented use of WeChat to attract target population• Created educational content to be shared on social media• Led COVID-19 and flu vaccine clinics; preparing, and administering vaccinations in a fast paced environment• Spearheaded implementation of a school vaccine clinic• Developed a presentation targeted to parents, educating about the recent FDA pediatric Pfizer approval

• Reviewed medication orders for safety and efficacy in a pediatric and geriatric population• Researched scientific literature to provide education to other healthcare professionals • Participated in daily rounds to ensure proper continuation of care or appropriate transitions of care • Conducted patient and/or caregiver interviews to obtain dose and frequency of current medications• Met with patients one-on-one to discuss provide additional, personalized education and counseling

• Assessed daily tacrolimus levels and recommended adjustments in doses to meet patient specific goals• Led topic discussions to educate the healthcare team (including residents, other students, and nurses) on transplant practices at MGH• Provided discharge teaching to ensure success when patient transitions home• Reviewed medications to ensure proper dosing, frequency, and potential drug interactions in an immunocompromised population• Communicated with outpatient specialty pharmacy to facilitate discharge

• Provided drug education and counseling of diabetes, hyperlipidemia, hypertension, COPD/asthma, heart failure, and smoking cessation to patients • Discussed barriers to adherence and formulated a plan of action moving forward with patients• Analyzed laboratory and diagnostic test data to modify drug therapy and dosing as needed• Assisted with formulary management

• Filled investigational outpatient prescriptions with medications in Phase 3 studies• Manufactured and compounded investigational pharmaceutical products• Collaborated with providers and study teams when needed to appropriately fill prescriptions• Maintained patient accountability records and tracked patient returns• Performed various quality control measures for pharmacy operations• Effectively communicated with patients daily

• Entered prescriptions into pharmacy filling system with high degree of accuracy and efficiency• Aided in onboarding of new customers, including prescription transfers and account setup• Supported pharmacy team members• Contacted health-care professionals for clarification and more information when needed