Maggie Obendorfer, Cmp Email & Phone Number

Washington DC-Baltimore Area

Washington DC-Baltimore Area

Washington, District Of Columbia, United States

San Rafael, California, United States

• Managed the online event registration process for live and virtual events in collaboration with various team members and departments. Responsible for engaging with clients to identify registration needs and.
• Established contact with clients and vendors to create the registration scope of work for live and virtual events.
• Delegated tasks to registration supervisors on a weekly basis in accordance to a work breakdown structure.
• Monitored registration data in Salesforce and configured internal and external reports for pre and post event analytics.
• Collaborated with the registration department for streamlined processes and documents for optimal time management.

Washington, District Of Columbia, United States

• Oversaw and directed the registration department which included supervising the entire registration process and Registration Coordinator. Responsible for reviewing and managing hotel contracts, maintaining and tracking.
• Drafted and oversaw the dissemination of information for event registration, reservations and confirmations, logistics, transportation, socials and off-site activities, and contract, billing, and payment information.
• Updated association website and managed the online event registration process via Drupal, Fonteva and Salesforce for 35 national and international events per year.
• Compiled, analyzed, and reported event registration information regularly to highlight trends, inform decision-making, drive process improvements, and influence marketing and operational activities.
• Attended pre-event site visits to secure venues and hotels for the biannual Board Meetings.
• Oversaw and administered onsite assistance for one to two events a year including event logistics, booking and scheduling changes, responded to event-related questions, and distributed registration materials (i.e..

Bethesda, Maryland, United States

• Planned and executed the event coordination process, including large-scale staffing, for VIP events in the Washington, DC area (State Department, Library of Congress, Washington Convention Center, and National.
• Developed an expedited onboarding process that included streamlined procedures for processing paperwork.
• Recruited, vetted, and employed 100 staff members daily for upcoming events (servers, bartenders, cooks, etc.).
• Oversaw and managed staffing for over 250 high-profile events annually (i.e. US Open Golf 2011) using the Synergy database.
• Developed and implemented a staff appraisal system to rank and report skills and performance for over 300 part-time staff to leadership and provide consistent access to a pool of highly-qualified event staff.

Harrisonburg, Virginia, United States

• Served as the on-site lead logistics coordinator for VIP events and assisted in administrative tasks for the Office of the President.
• Provided guided college tours of the President’s residential home to James Madison University Board of Directors, Alumni, and special guests.
• Assisted in the production of hard copy invitations for mailings and tracked all RSVPs, dietary information and special requests.
• Managed guest transportation and logistics to and from the event, hotel, and airport.