Marcos Gomez Email & Phone Number

San Diego, CA, US

San Diego, CA

• IT Manager, North America, Ricardo plc: October 2022 – April 2023
• Led a team responsible for all aspects of North American IT operations, represented regional interests to Global IT, and led worldwide initiatives locally.
• Maintained data subject to ITAR (International Traffic in Arms Regulations) compliance requirements and implemented regular audits to ensure continued compliance.
• Advocated to Global IT the need to improve the reliability and maintainability of regional storage infrastructure and developed an economical solution.
• Planned and managed the regional efforts of a worldwide engineering PLM system migration from Windchill 11 to 12.
• Remotely managed the migration of a large site’s ACS (Access Control System) from a legacy system to a modern cloud-based solution.

San Diego, CA

• Served my clients’ IT needs in capacities including strategy planning, cybersecurity, and hardware procurement.
• Facilitated a client’s transition to work-from-home during pandemic-related shutdowns by migrating their legacy on-prem IT environment to a cloud-first strategy leveraging Microsoft 365 services.- Eliminated the.
• Continued to serve my former employer Sapphire Energy’s IT needs and reduced the services and applications staff were dependent upon until its dissolution in September 2020.

San Diego, CA

• Virtual CIO to 16 client companies sized from 2 – 80 employees in industries varying from biotech to non-profit, where my duties included strategy planning, budgeting, cybersecurity, and meeting daily IT needs while.
• Established aligned relationships with new clients and improved the efficiency of their onboarding by developing a formal process to ensure all required information is collected and stakeholders are kept informed of.
• Improved our flexibility to utilize our engineering team by establishing documentation standards to reduce reliance on the client-specific knowledge of any one individual.

San Diego, CA

• Managed and mentored a team across multiple states in their daily work and professional development.
• Collaborated with internal departments and the executive team on the development of IT initiatives.
• Established good relationships with other teams to execute joint projects and process improvements.- Collaborated with the HR and legal departments to develop a Computer and Phone Acceptable Use Policy.- Worked with HR.
• Negotiated favorable terms for service and equipment contracts while minimizing costs, including internet services, phone services, printer leases, and server leases.- Cut landline telephone service costs by over 30%.
• Ensured the safety of corporate data and the availability of core IT services in the event the primary site went offline by creating and implementing a BCDR plan.
• Designed and installed the IT infrastructure for a new construction manufacturing process development site.- Controlled costs while ensuring network security by employing VLANs instead of separate physical networks for.

San Diego, CA

• Continued my role from CompleteCampaigns.com at Aristotle after their November 2008 merger.

San Diego, CA

• Led a team who developed and supported a contact management and accounting web application.
• Oversaw the modernization of our application’s front-end codebase from ASP Classic to ASP.NET 3.5.
• Improved our staff utilization efficiency by developing tools to allow non-engineers to import client data into our application’s database, a task that previously required developer time.
• Ensured the safety of client data by designing and implementing a system to archive backups for hundreds of independent databases automatically.
• Cut costs and simplified network administration by migrating directory and file services from Windows 2000 Server to Samba 3 on Debian Linux.

Los Angeles, CA

• Designed and administered a network consisting of Apache and IIS web servers, Postfix email servers, BIND 9 DNS servers, Samba file servers, MySQL database servers, a custom Linux iptables firewall, and Windows.
• Designed a MySQL database and developed a custom PERL script to import over 90 million records from flat text files in a wide variety of formats.

Los Angeles, CA

• Modernized the platforms hosting the Department's external website and student records database by migrating them from Solaris and Windows NT 4.0/MS SQL 6.5 servers to Red Hat Linux 7.3 and Windows 2000/MS SQL 2000.
• Maintained PERL and ASP course quizzing and grading web applications.

Burbank, CA

• Enabled non-technical staff members to maintain the content of APT's external website by developing a custom Content Management System (CMS) in ASP.
• Co-developed a Cold Fusion CMS product for newspapers with a Microsoft SQL Server backend.

Palo Alto, CA

• Quality assurance testing of SpecialtyMD.com's Java Server Pages web application.
• Windows NT 4.0 domain administration.

Santa Clara, CA

• Facilitated intradepartmental coordination and communication by redesigning and maintaining the Legal department's two intranet websites.