Key Functions & ResponsibilitiesLeadership: Manage and grow HR transformation capability within the business, develop strong relations with business stakeholders. Provide the leadership team with knowledge, expertise and solutions to facilitate creation of a business aligned HR strategy. Oversee and monitor the implementation of the overall HR strategy and report progress to leadershipDelivery: Ensure quality of delivery and all aspects of HR operational management. Manage engagement risk, manage escalations and ensure effective planning and budgetingPerformance Management and Professional Development: Perform role of counselor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the teamDirect the execution and implementation of annual and midyear promotions, annual performance management, compensation and salary administration according to management guidelines.Advise supervisors in the career development of all assigned personnel by educating them on the career model and providing guidance on career plans training plans based on individual goals and the goals of the group. Providing career map and facilitating the growth aspirations of High potential employees. Practice development: Develop thought leadership, collateral, tools, techniques, methodologies to enhance organization change & transformation and broader capability offering within the practiceKey Result Areas – Talent Acquisition, Performance Management and Professional Development, Talent Management, Employee Relations and Employee Transitions, Account management.

Act as a responsible business partner and ensures HR support towards meeting overall businessgoals of the SFO Technologies R&D UnitTalent Acquisition- Formulate & Implement the acquisition strategy & Ensure acquisition of relevant and besttalent.Talent Retention- Ensure specific initiatives to retain critical & valued talent across levelsEmployee Engagement & Development- Ensure people development plans are created & executedEmployee Engagement- Ensure employees are "engaged" and demonstrate Co Brand values.Effective internal communication & brandingEmployee services & facilities --Create office Infrastructure. Ensures that office environmentis compliant with Health, safety and hygiene normsHR Statutory compliances - ensuring no non conformance.

Primary Responsibility : Responsible for operationalizing HR initiatives for all Band A and Band B employees and as in order facilitate performance and build their capability and commitment to the organizationPerformance Parameters:* Satisfaction of Internal customers within the SBU * Attrition at Budgeted Numbers * Effectiveness of all HR interventions (Time, Cost & Accuracy) * Issue resolution at Executive / Team Level * ESAT /ComplianceRole Responsibilities* Ensure the implementation of all HR initiatives such as Performance Management, Training Need Analysis, and Motivation & Commitment for all Band A and Band B * Ensure the demonstration of corporate values and Ensure effective implementation, communication and advocacy of HR policies & initiatives across. * Address concerns related to performance and compensation for employees. * Assist the SBU Head and Managers in budgeting for the resource requirements.(LAM Specific) * Assist manager in providing inputs that positively impact employee motivation and retention at the SBU level especially for all Band A and Band B employees such Reward programs, incentive schemes etc. * Supervise a focus skip calendar for respective client areas and to gauge employee perceptions & opinions and highlight them if required. * To facilitate interactions between the staff & the management on a regular basis* Regular audits of employment contracts and records of all employees. * Constantly inculcating core EXL values – walk the talk * Deploying policies that are open and transparent. * Ensure adherence to EXL related statutory obligations and client related Contractual obligations.

Managing the recruitment process for all levelsAdvising, guiding and supporting line managers in ER issues ensuring compliance at all times Reviewing, creating and implementing robust HR policies under the guidance of HR Manager and CEOTraining and supporting line managers on good people management practices Managing and conducting the induction process Managing reports and statistical requirements of HR Maintenance of our HR Information System & IntranetUndertake other duties which may be commensurate with the role as requested by HR/Line manager and/or The Director