Mahani Duncan Email & Phone Number

New Zealand

Napier City, Hawke’S Bay, New Zealand

InfoEd Specific ExperienceConfigure, implement and train users on the current InfoEd Modules Enterprise Staging Area Pre- and Post-Award Modules Compliance (Human Subjects and Lab Animals)Research Outputs (over 6 years’ experience)Sponsored Program Information SystemGENIUS Technology Transfer Suite Providing business analysis on business processes, mapping these processes to the relevant InfoEd module(s),Managing multiple concurrent implementation… Show more InfoEd Specific ExperienceConfigure, implement and train users on the current InfoEd Modules Enterprise Staging Area Pre- and Post-Award Modules Compliance (Human Subjects and Lab Animals)Research Outputs (over 6 years’ experience)Sponsored Program Information SystemGENIUS Technology Transfer Suite Providing business analysis on business processes, mapping these processes to the relevant InfoEd module(s),Managing multiple concurrent implementation projects from different faculties,A complex project that involves multiple different teams, timelines, constraints, people and expectations,Managing multiple implementations of different modules with different timelines and constraints;Working within approved budget and time constraints,Meeting milestones as agreed,Providing line item billing and expenditure justifications,Stakeholder buy-in and communications (oral and written) from senior stakeholders/leaders and project sponsors to users,Providing business analysis on business processes, mapping these processes to the relevant InfoEd module,Document system configurations for support and administration purposes,User Support and Training ResponsibilitiesDeveloping and recommending support structures, plans and approaches,Providing relevant training, support, documentation per module, users and administrators,Developing training manualsLeading, supporting and providing guidance to Administrators, Applicants and Academics from different academic faculties,Supporting over 2000 users,Assign application security access as required,Logged all system issues on the Helpdesk,Tested relevant fixes and patches on QA before it went into Production,Validate and troubleshoot reported application issues and logging issues on the helpdesk,Setting priorities for issues logged,Perform system testing as new versions are made available, Create the system test scripts, Show less

South Africa

Education record

School Psychology