I am result-driven IT leader with versatile experience at system/application implementation, integration, administration, support services & IT operations management for diverse client industries with comprehensive professional skills & over 14 years of extensive corporate work experience.Specialties: - IT Services & Operations Management- Project Management- Enterprise Data Security Management- IT Infrastructure & Data Center Management- Azure Server Administrator- System Administration – Microsoft Windows Server - IT Disaster Recovery Planning/Implementation- IT HelpDesk ManagementCurrent Job Description:• Ensure uninterrupted delivery of IT Services at British American tobacco , Factory while adhering the Compliance processes assigned by Global /Regional IT and Local Controls.• Responsible for improvement and maintenance of the databases to include roll out, upgrades and migrations. . • Understand & review software requirements and specifications from various department.• Ensure the proper working and maintenance of all the OS, Servers, • Coordinate and negotiate with the vendors to ensure the job to meet deadline. • Online remote support to Users, Depots, Factory, Head Office. • Designing and implementation of data backup, security and recovery strategies. • Ensure Proper backup of all the running system in BATB.• Ensure IT support to user up to 97% . Closely work with the helpdesk & Services team for IT service is up and running all time.• Stand by support HR Payroll system .Working as stand by support for system, to solve any problem by rushing the place (or by managing) with proper planning in shortest possible time.• Control Objective Document (COD) gap analysis for all local application and Coordinate with vendors for remediation the application . • Host and Maintain web server in IIS 8 with SSL certificate in Microsoft Azure (Cloud Environment ).