Mahendra Pruitt Email & Phone Number

Jacksonville, Fl, Us

Campbell, Ca, Us

Campbell, Ca, Us

- Develop SIEM rules and use cases to support managed endpoint security detections and alerting.- Automate runbooks and playbooks via SOAR automation for next-gen EDR solutions.- Emulate threat actor activity within Azure and AWS labs to develop and implement EDR specific custom rules across MSP environments.- Utilize Machine Learning via SIEM solutions to detect anomalies on customer data and send an appropriate alert.- Oversee and work on projects via an AGILE lifecycle to improve the infrastructure of the Managed XDR Endpoint Security team, including internal tooling and documentation- Train and support other security analysts on the use and implementation of the managed EDR solution.- Research & assess emerging threats for use case development across our managed endpoint security customers, ensuring they are protected against the latest vulnerabilities.- Implement scripting techniques via Python in order to free up team resources for priority tasks- Support ensure smooth customer onboarding for minimal impact to their environment when deploying the managed EDR solution- Intake customer feedback to enhance service offerings, leading to further increase of our product value.

Campbell, Ca, Us

• Full management of the endpoint protection platform for all tenants.• Proactive testing of new product features and agent versions released.• Proactive threat hunting within the admin console.• Conduct attack and defend exercises within our lab environments to evaluate protection capabilities based on latest endpoint security threats.• Responsible for supporting incident response efforts pertaining to endpoint security incidents.• Ongoing development of rules within the XDR platform to alert customers of endpoint threat detections.• Execute and automate remediation actions based on endpoint security threats detected within the XDR platform.• Manage device policies to ensure optimal security settings are applied to best fit each tenant.• Implement changes as requested by customers. Changes include but are not limited to:o Exclusionso Block-listingo Policy changeso Device updates• Troubleshoot any issues that may arise within the given tenants. This typically requires remote sessions working with customers in real-time. • Regularly meet with vendor representatives to manage support cases, updates, etc.• Utilize SOAR, SIEM, and EDR solutions to enhance the service provided to customers

Campbell, Ca, Us

-Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.-Respond to security alarms and analyze and escalate incidents by process or management.-Engage on incident management and response efforts.-Perform internal and external vulnerability assessments and scans.-Management of Endpoint Protection and Email Protection services.-Tier one support of SIEM engineering.-First line of operational support for requests with SKOUT's security services.-Support general inquiries/requests relevant to security concerns and recommendations.-Responsible for understanding the ever changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.-Perform customer management by understanding, identifying, and mitigating issues with customers security.-Monitor, troubleshoot, escalate and/or remediate system health matters.

New York, New York, Us

Acquired by Barracuda in August.

New York, Ny, Us

New York, Ny, Us

-Respond to and resolve tickets-Document time and work via ConnectWise CRM-Use Kaseya to remotely manage end user assets and resolve issues-Reset PCs to factory settings-Unlock network accounts and reconfigure passwords via Active Directory Controllers-Communicate with clients to create new tickets-Dispatch tickets to engineers -Perform regular updates and maintenance as required-Coordinate with clients to schedule tickets and resolve issues-Add and terminate new users through ShoreTel-Research new and pending issues for a resolution-Configure PCs for Wake-on-Lan-Prioritize and multi-task between tickets on the fly-Create new users, distribution emails, and shared mailboxes via Office 365 portal-Configure e-mail users via Exchange servers and online Exchange portal-Terminate and convert users into shared mailboxes as required

Corona, Ny, Us

-Troubleshoot and solve technical difficulties revolving around endpoint infrastructure and user issues-Apply processes, procedures, and systems to track, manage, and deploy assets-Image Windows and Mac workstations-Conduct research and testing for prospective technological solutions-Supervise mobile computer carts so that they are compliant with IT standards-Participate in developing security policies to enforce proper usage of systems-Assist with implementing Papercut print management system-Provide technical support during large events, such as Maker's Faire

Woodside, Ny, Us

Tutored students grades K-12 to ensure that they fulfilled the requirements to graduate on time and ensure that their grades are sufficient enough to be on the basketball team.

Bachelor'S Degree, Computer Science And Information Security

Cisco Certified Network Associate For Routing And Switching, Cisco Networking