Customer facing Expert Quality Manager leads the quality & project management for large SAP customers in Financial Services, Banking, Oil and Gas, Automotive, Government, and Manufacturing.Quality advocate for customers and internal engineering teams helping them to overcome challenges, execute seamless delivery, perform effective testing, and deliver best in class quality solutions throughout the following tasks:▪ Participate in customer workshops to define scope, create user stories, and implement testing approach at customer sites▪ Manage costs, estimates, schedule, risks, and implement mitigation plans, monitor effort, provide forecast, plan resources and staffing, and track project performance while supervising customer projects from initiation until GoLive▪ Participate, coordinate, and monitor sprint testing, module integration test, and E2E customer acceptance test internally and at customer sites▪ Manage several projects simultaneously in fast-paced environment using agile methodologies while delivering projects on time, within budget, and to client satisfaction.▪ Lead on cross-functional agile scrum teams and coordinate with customers’ development teams to execute and deliver project scope and quality assurance activities including requirements review and traceability, test cases authoring, test scope and strategy implementation, test data & configuration, and test environment setup▪ Advice customers and development teams on QA methodology & best practices and ensure compliance w.r.t SOX, IP, and ISO 9001 ▪ Monitor code quality checks as Code Inspector, ESLint, Checkmarks, and moderate reviews to identify any unconformity and work with development team to address issues▪ Develop effective and efficient manual and automated test strategies, quality standards & metrics (KPIs), and test plans for performance, usability, security, globalization, and accessibility

Worked as quality specialist engineer within retail and multi-channel development scrum team for SAP Customer Activity Repository(CAR)responsible for the overall quality and Q-gates deliverables including: ▪ Developing, planning, and executing automated, manual, and regression test cases▪ Planning, executing, and monitoring sprint, module integration, and acceptance test cycles for functional and non-functional requirements ▪Executing and Monitoring code quality checks using tools such as Code Inspector, and moderate reviews and perform quality checks of deliverables to identify any unconformity and work with development team to address issues. ▪Executing backend, frontend, query, and exploratory testing on multiple platforms. ▪ Managing defects and producing reports to leadership and management

▪ Designed, developed, and tested fully functional features for Enterprise Point of Sales system ▪ Deployed and installed Enterprise Point of Sales system on different landscapes and platforms